Want POPCUSTOMS to produce your Amazon custom orders? You should,

Step 1: Create an Amazon store

Step 2: Upload the font file

Step 3: Download the order report from Amazon

Step 4: Modify SKU

Step 5: Import to POPCUSTOMS

Please follow the steps below to import your Amazon customs orders to POPCUSTOMS.

Step 1: Create an Amazon store

Create an Amazon store in POPCUSTOMS first. Name the store and click the confirm button to save it.

Step 2: Upload the font file

Go to your Amazon store, open the custom order and click Customization Information.

Click Download font.

Back to POPCUSTOMS, click Stores, find your Amazon store, then click the store settings button.

Click Upload font, select the font downloaded from Amazon custom order to upload. The same font only needs to be uploaded once.

Step 3: Download the order report on Amazon

Go to your Amazon store, Click Orders -> Order Reports button to download the order report.

Step 4: Modify SKU

*If you’ve used our website SKUs when setting up your Amazon products SKUs, then you can skip this step.

Open the downloaded order report in excel and find the SKU column. These SKUs have to be changed.

Go back to POPCUSTOMS, and click “My Designs” to find the designed product of your order. You can directly save blank design products, use the product SKU without design because you will import Amazon orders to POPCUSTOMS, we can extract Amazon customers’ custom information from the backend and process it for you.

Click the Attributes button to see the SKU of the product, copy the SKU to use.

*If the product has more than one size, different sizes will have different SKUs. Check the product and the size in your order, and find the correct SKU to avoid mistakes.

Paste and replace the corresponding SKUs into the SKU column of the Amazon order report you downloaded. Save this order report and change the format to .xlsx.

Note: If there are 2 products with the same sku in the same order-id, you need to add a suffix to the order-id to distinguish them, otherwise the system cannot recognize that there are 2 products. Take the following order as an example, you can add -1/-2 to the suffix of the order-id as a distinction, after the order is imported to POPCUSTOMS, then make a note of 113-3253820-8999466-1 and 113-3253820-8999466-2 ship together.

Step 5: Import to POPCUSTOMS

Back to the POPCUSTOMS Dashboard, click Orders, find Import Orders, and select Amazon Custom Orders to import your order report.

Here you should select the store first, choose the shipping of your orders and then upload the Amazon order report. Finally, click the Confirm button to import.

If you choose the shipping “Manually select for each order“, then these orders will be imported to the “On hold” status. You need to click Change Shipping to select the shipping method for each order.

Submit your orders and click confirm,

then your orders will be in “All” status. Select your orders and pay for them, and we will arrange to produce your orders right away.