Dear Partners/ Friends,

As the Chinese New Year approaches, please note the following important details regarding order fulfillment and customer service:

Order Cut-off and Shipping:

• Orders paid before January 19: We will make every effort to ship these orders before the holiday. However, some products may experience delays. For specific cut-off dates for each product, please visit the product details page of the respective items. (The specific cut-off dates.👉👉👉Details)
• Orders placed on or after January 19: Production and shipping will resume from February 3-6, once our factory reopens.

Friendly Reminder:

We recommend displaying this notice prominently on your website, as there may be delays in package delivery due to the holiday.

Office Holiday Schedule:

• January 27 to February 5: Our office will operate in holiday mode. For urgent matters, please reach out to our online customer service team.

Customer Service Hours:

• January 27 to February 7: Our online service will be available from 9:00 AM to 10:00 PM (GMT+8).

Shipping Information:

• Shipping Providers: Will be on holiday from January 25 to February 5. Some shipping-related inquiries may experience delayed responses.

Thank you for your continued support throughout the year. We wish you a Happy Spring Festival filled with joy, prosperity, and good health!

Best regards,
The POPCUSTOMS Team
business@popcustoms.com