Personal Data Protection Policy

Last Updated: 2024-08-02

1. Introduction

POPCUSTOMS & PILLAR SUPPLY LLC is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal data when you use our website https://popcustoms.com and related services (collectively, the “Services”).

By using our Services, you agree to the terms of this policy. If you do not agree, please do not use our Services.

2. Data We Collect

We may collect the following categories of personal data:

A. Information You Provide

  • Contact Details: Name, email, phone number, shipping/billing address.
  • Account Data: Username, password, profile information.
  • Payment Information: Credit/debit card details (processed via secure payment gateways).
  • Communications: Customer service inquiries, feedback, survey responses.

B. Data Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, pages visited, clickstream data.
  • Cookies & Tracking Technologies: We use cookies, pixels, and similar tools to enhance user experience and analyze trends.

C. Data from Third Parties

  • Social media platforms (if you log in via Facebook/Google).
  • Payment processors (e.g., PayPal, Stripe).
  • Analytics providers (e.g., Google Analytics).

3. How We Use Your Data

We process your data for the following purposes:

  • Service Delivery: To process orders, manage accounts, and provide customer support.
  • Personalization: To recommend products, customize content, and improve user experience.
  • Marketing: To send promotional emails (only with your consent; opt-out anytime).
  • Security & Fraud Prevention: To detect and prevent fraudulent activities.
  • Legal Compliance: To meet tax, accounting, or regulatory requirements.

4. Data Sharing & Disclosure

We may share your data with:

  • Service Providers: Payment processors, logistics partners, IT support.
  • Legal Obligations: To comply with laws, court orders, or government requests.
  • Aggregated/Anonymized Data: For analytics or marketing (non-identifiable).

We do not sell your personal data to third parties.

5. Data Security

We implement industry-standard measures to protect your data, including:

  • Encryption: SSL/TLS for data transmission.
  • Access Controls: Restricted access to authorized personnel only.
  • Regular Audits: Security assessments to mitigate risks.

6. Updates to This Policy

We may update this policy periodically. The “Last Updated” date will reflect changes. Continued use of our Services constitutes acceptance of the revised policy.

7. Contact Us

For privacy-related questions or requests, contact us: https://popcustoms.com/contact-us