Dear Partners & Friends,
We’d like to inform you of a recent update regarding shipping to certain regions due to the impact of U.S. government tariffs on traffic. EMS has notified us that they are unable to accept or deliver orders to the following areas: U.S. islands, military bases, and remote regions.
1, For orders placed before April 18th with shipping addresses in these affected regions, we will proceed with shipping if possible. However, if delivery is not feasible, we will issue a full refund. Please keep an eye on your email and other contact channels for updates.
2, For new orders placed after today (April 18th), if you are shipping to these regions, please consider proceeding with caution, as there may be issues with delivery or transportation.
3, On April 21st, we will introduce a price adjustment strategy for all new orders, reflecting the impact of these tariff policies. We will notify you accordingly.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding. Please don’t hesitate to contact us if you have any concerns.
Thank you for your continued support.
Stay in touch!
PopCustoms Team (business@popcustoms.com)