Q: What are your Sample Application Rules?

In general, users can only apply for a sample order once and one order with 1 product for free. However, we understand that users may need many different styles of samples so there are rules corresponding to different sample quantities, as follows

  1. 1 item in your sample order. You need to pay for the shipping fee and tax (if required), and the product’s cost will be refunded to you.
  2. 2-5 items in your sample order discount. You need to pay for the shipping fee and tax (if required) and 80% of the product’s cost as a sample discount.
  3. More than 5 items in your sample order discount. We’ll give you a sample discount according to the actual status of your order.

Only those products on this sample page can be chosen as a sample.

Note:

1. Embroidery costs for embroidery-on-demand products should be covered by you.

2. All branding items are considered a commodity except the branding tags.

This rule currently applies to Shopify sellers. For sellers from other platforms, don’t hesitate to get in touch with us (samples@popcustoms.com) for more information.