You only have one chance to place a free sample order. If you want to get more free sample opportunities, please contact us at samples@popcustoms.com.
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Q: Does the refund include the shipping cost and Vat or Tax?
No, we only refund the product’s cost.
Q: Can I choose any product on your website as a free sample?
No. Please choose it on our “Free Sample” page.
Q: When can I get a refund for my free sample order?
You will get the refund after we get your feedback about the sample order or your reviews are verified.
POPCustoms Shipping Zone
1 United States
United States
2 Canada
Canada
3 Mexico
Mexico
4 Europe
United Kingdom, France, Germany, Italy, Spain
5 Rest of Europe
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland
6 Oceania
Australia, New Zealand
7 Middle East
Bahrain, Israel, Saudi Arabia, United Arab Emirates
8 JP
Japan
9 Asia
India, Malaysia, Philippines, Singapore, South Korea, Thailand, Vietnam
10 Rest of World
Angola, Antarctica, Argentina, Azerbaijan, Bangladesh, Benin, Bhutan, Botswana, Brazil, Burkina Faso, Burundi, Christmas Island, Colombia, Djibouti, Gabon, Gibraltar, Guam, Guernsey, Guinea, Indonesia, Isle Of Man, Jersey, Kazakhstan, Kyrgyzstan, Ivory Coast, Pitcairn Islands, Russia, Rwanda, Saint Helena, Saint Pierre And Miquelon, Samoan Islands, San Marino, Senegal, Serbia, Seychelles, Sint Maarten, South Africa, South Georgia And The South Sandwich Islands, Svalbard Og Jan Mayen, Swaziland, Togo, Tunisia, Uganda, Ukraine
11 CN
Hong Kong, Taiwan, Macau
Q: Can I get a refund after a bad review?
Sorry, you can’t. If you are not satisfied with your free sample order, please kindly contact us at samples@popcustoms.com to get a solution, your feedback will help us make improvements to serve you better. Thanks.
💥Update on POPCUSTOMS’ Women Platform Pumps 5 Inch High Heels
Dear customers & designers,
Here comes our new collection!
Women Platform Pumps 5 Inch High Heels
Hope this product can take your store to the next level!
https://popcustoms.com/products/women-platform-pumps-5-inch-high-heels-773
Start creating!
business@popcustoms.com

As it is a new product, we will try to arrange the production/guarantee time within 10 days, but if the time exceeds – we ‘ll ’refund the total amount, and the new product will not be included in the Fulfillment Time Guarantee . And the delayed by the holiday is not included as well !Please know !
Something important to know about fulfillment guarantee policy
There are some products that are not covered by our fulfillment guarantee policy,
① Free samples;
② Bulk orders;
③ Canceled orders or Modified orders after 24 hours;
④ Products that infringe our copyright policy or other policies;
⑤ Products that need to be re-made as a result of design issues caused by the customer’s end;
⑥ Specific requirements for orders, such as taking photos or recording videos for orders before shipment.
⑦ Warehouse orders.
***Note*** Fulfillment guarantee policy refers to the production timeframe of the product, delivery time excluded.
📢Collection Update, Store Upgrade!
Dear customers & designers,
Here comes our latest collection, such as Kid’s Casual Sandal Clogs, Men’s Short Sleeve Baseball Jersey, Mugs, Coasters and Picture Puzzle!
Head over to our website now to browse our latest additions and add them to your product lineup.
Explore the items, get inspired, start creating!
Kid’s Casual Sandal Clogs
Check out: https://popcustoms.com/products/kids-all-over-printing-classic-clogs-749
Men’s Short Sleeve Baseball Jersey
Check out: https://popcustoms.com/products/mens-short-sleeve-baseball-jersey-763
Picture Puzzle
Check out: https://popcustoms.com/products/picture-puzzle-500-pcs-766
Mugs
Check out: https://popcustoms.com/products/mugs?page=1&limit=24&basic_category_id=320
Coasters
Check out: https://popcustoms.com/products/all-rugs-mats?page=1&limit=24&basic_category_id=288
Cheers!
business@popcustoms.com


💥Branding Accessories Update for Shoes!
Dear customers & designers,
We are excited to announce the Shoes Branding Accessories for you !
Giving each user more branding accessories options.
In addition, our all-over printing custom logo shoe box has been upgraded.
Tips: Previous synced orders can be produced as normal !
As always, our fast and reliable fulfillment services are here to support your business.
Don’t wait, making your brand stand out!
4 new choices for footwear branding accessories.
Boots Round Shoelaces
Check out: https://popcustoms.com/accessory-basic/765
Running Shoes Shoelaces
Check out: https://popcustoms.com/accessory-basic/767
Fashionable Flat Shoelaces
Check out: https://popcustoms.com/accessory-basic/757
Customized Shoe Stretchers
Check out: https://popcustoms.com/accessory-basic/758
Stay in touch!
business@popcustoms.com

