Please just choose 1 product as your free sample. If you want to order more, please contact us at samples@popcustoms.com to get more coupons.
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Q: If I placed some orders, which one can be refunded as a free sample?
You can check if there’s one order that a product belongs to the Free Sample Products List, if yes, the product can be refunded as a free sample. If not, please contact us at samples@popcustoms.com.
Q: If I didn’t give any feedback or review to the sample order, can I still get a refund?
Our Free Sample Policy is to thank you for your review or feedback on our products, if you can’t make it, we are sorry to tell you that you can’t enjoy the policy.
Q: How many times can I place a free sample order?
You only have one chance to place a free sample order. If you want to get more free sample opportunities, please contact us at samples@popcustoms.com.
Q: Does the refund include the shipping cost and Vat or Tax?
No, we only refund the product’s cost.
Q: Can I choose any product on your website as a free sample?
No. Please choose it on our “Free Sample” page.
Q: When can I get a refund for my free sample order?
You will get the refund after we get your feedback about the sample order or your reviews are verified.
POPCustoms Shipping Zone
1 United States
United States
2 Canada
Canada
3 Mexico
Mexico
4 Europe
United Kingdom, France, Germany, Italy, Spain
5 Rest of Europe
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland
6 Oceania
Australia, New Zealand
7 Middle East
Bahrain, Israel, Saudi Arabia, United Arab Emirates
8 JP
Japan
9 Asia
India, Malaysia, Philippines, Singapore, South Korea, Thailand, Vietnam
10 Rest of World
Angola, Antarctica, Argentina, Azerbaijan, Bangladesh, Benin, Bhutan, Botswana, Brazil, Burkina Faso, Burundi, Christmas Island, Colombia, Djibouti, Gabon, Gibraltar, Guam, Guernsey, Guinea, Indonesia, Isle Of Man, Jersey, Kazakhstan, Kyrgyzstan, Ivory Coast, Pitcairn Islands, Russia, Rwanda, Saint Helena, Saint Pierre And Miquelon, Samoan Islands, San Marino, Senegal, Serbia, Seychelles, Sint Maarten, South Africa, South Georgia And The South Sandwich Islands, Svalbard Og Jan Mayen, Swaziland, Togo, Tunisia, Uganda, Ukraine
11 CN
Hong Kong, Taiwan, Macau
Q: Can I get a refund after a bad review?
Sorry, you can’t. If you are not satisfied with your free sample order, please kindly contact us at samples@popcustoms.com to get a solution, your feedback will help us make improvements to serve you better. Thanks.
💥Update on POPCUSTOMS’ Women Platform Pumps 5 Inch High Heels
Leave a reply
Dear customers & designers,
Here comes our new collection!
Women Platform Pumps 5 Inch High Heels
Hope this product can take your store to the next level!
https://popcustoms.com/products/women-platform-pumps-5-inch-high-heels-773
Start creating!
business@popcustoms.com
As it is a new product, we will try to arrange the production/guarantee time within 10 days, but if the time exceeds – we ‘ll ’refund the total amount, and the new product will not be included in the Fulfillment Time Guarantee . And the delayed by the holiday is not included as well !Please know !