We regret to inform you that, due to stock limitations, we will be discontinuing 7 flag products from April 11st, including 1 Car Flag and 6 Garden Flags.
We understand that these changes may impact your store, and we sincerely apologize for any inconvenience caused.
Please review the full list of discontinued items here to stay updated:
We’re actively working on introducing new products to better support your business. In the meantime, don’t miss our Latest Arrivals and Special Offers!
Thank you for your understanding and continued support.
To ensure the gifts arrive on time for Mother’s Day, please note the following shipping deadlines:
✅Standard Shipping: Order by April 20th to receive the gifts in time for Mother’s Day.
✅Express Shipping: Order by April 23rd to receive the gifts in time for Mother’s Day.
‼️Important: Due to recent changes in tariff policies, we recommend placing your orders by April 15th to avoid potential shipping delays or extra costs.
We are actively working on solutions to address these changes. Should there be any updates, we will notify you promptly. POPCUSTOMS is always here for you!
We have recently noticed that some of our customers in the U.S., Canada, and the U.K. are requesting CPSC (Consumer Product Safety Commission) certification for children’s clothing and pajamas. This certification is required to avoid potential customs issues, particularly on platforms like Amazon. While not every shipment is flagged, there is a risk of delays if selected for inspection. CPSC certification is issued after testing by approved third-party laboratories, resulting in a Children’s Product Certificate (CPC) that ensures compliance with safety standards. Our children’s clothing and pajamas do not currently have this certification.
Key Points:
A) If you require this certification, we are currently unable to provide it for childern’s clothing and pajama. However, we will notify you immediately if we obtain this certification in the future.
B) If products without this certification are selected for inspection, they may be returned or destroyed. In such cases, POPCUSTOMS will cover the loss and offer a solution, such as reshipping or a refund.
C) If the shipping company contacts you and requests payment for release, please reach out to our customer support team at support@popcustoms.com. We will assist in resolving the issue as quickly as possible.
Thank you for your understanding and continued trust in us.
We’re excited to introduce our new bag collection! From sleek leather briefcases to trendy kids’ purses, these fresh designs are ready to be customized for your store. Add these high-quality, on-trend bags to your offerings and give your customers the style they crave.
Please note: Our Qingming Festival holiday will be from April 4th to April 6th (China Standard Time). Production and shipping may be delayed by 1-2 days. We apologize for any inconvenience this may cause and appreciate your understanding. We will do our best to process all orders as quickly as possible.
We’re excited to introduce 12 new products to our collection, as well as an update to our coaster sets.
Coaster Update: Previously, our coaster sets included 4 coasters with the same design. Now, each set contains 4 coasters with the option to add 4 different designs, offering more variety and customization for you and your customers!
New Products: Check out our latest additions that are perfect for any occasion:
We’ve made sending greeting cards even easier with automatic recipient’s name replacement.
Now, you can create a special greeting card design with a placeholder (like “customer”) and we’ll automatically replace it with the recipient’s name from your order details, you can review it easily!
We’re excited to share some updates that will simplify your order process and enhance the service we provide to you. Starting February 25th, we’re introducing a new pricing and shipping calculation method:
1. Simplified Pricing Display for US Orders
Product prices will be simplified and displayed as a single price that includes shipping cost (to the US), streamlining the calculation process. No action required on your existing pricing and shipping settings.
For non-US markets: Your existing pricing and shipping settings will remain the same, so no changes are needed.
2. Streamlined Bulk Order Process
We’ll now display single-unit pricing by default. Special discounts apply for:
First, our Personalized Wearable Hooded Blanket is back in stock and ready for you to design and fulfill for your orders. This cozy, customizable blanket is perfect for Valentine’s Day! Simply upload your designs, and we’ll handle the rest—producing and shipping directly to your customers.
Also, to kick off the new year, we’ve updated our logo to better reflect our brand’s evolution. We look forward to growing and succeeding together in 2025!
As the Chinese New Year approaches, please note the following important details regarding order fulfillment and customer service:
Order Cut-off and Shipping:
Orders paid before January 19: We will make every effort to ship these orders before the holiday. However, some products may experience delays. For specific cut-off dates for each product, please visit the product details page of the respective items. (The specific cut-off dates.👉👉👉Details)
Orders placed on or after January 19: Production and shipping will resume from February 3-6, once our factory reopens.
Friendly Reminder:
We recommend displaying this notice prominently on your website, as there may be delays in package delivery due to the holiday.
Office Holiday Schedule:
January 27 to February 5: Our office will operate in holiday mode. For urgent matters, please reach out to our online customer service team.
Customer Service Hours:
January 27 to February 7: Our online service will be available from 9:00 AM to 10:00 PM (GMT+8).
Shipping Information:
Shipping Providers: Will be on holiday from January 25 to February 5. Some shipping-related inquiries may experience delayed responses.
Thank you for your continued support throughout the year. We wish you a Happy Spring Festival filled with joy, prosperity, and good health!
