Due to severe snowstorms impacting multiple states, shipping times（Express Shipping & Standard Shipping） for deliveries in the Central and Eastern U.S. are expected to be delayed by 3-7 days or longer. We appreciate your patience and understanding during this period.
Please note that our fulfillment services are not affected by this. Production and packaging+shipping out will continue as scheduled.
Stay safe, and we wish you and your loved ones well.
We’re thrilled to announce our new24-Hour Production line, designed to help you get your orders out faster than ever. With reduced fulfillment times, your customers will experience quicker shipping, enhancing their satisfaction and boosting your business’s reputation.
Take advantage of this new service today and stay ahead in the competitive market!
Explore our 24-hour products now!
Stay tuned — we have more surprises and new products coming your way!
When you use our POPCOMMERCE service to set up your own store, the domain name will be [your store name].popcustoms.me by default.
To use your own domain name, please go to the domain name service provider in which you purchased the domain name, set up your domain name DNS; Create a CNAME record, the Hostname is @ (try * if @ doesn’t work), and the value is popcustoms.shop
Here is an example of DNS and CNAME settings for domains purchased from Google,
Click Save then you’ll see the page below,
If you don’t know how to complete it, please contact your domain provider to ask for help. Here are some guidelines from some well-known domain providers for your reference,
After completing the settings as requested, you can purchase our premium service and then we’ll help activate your store with the new domain name within 24 hours.
We’re committed to improving our partnership with you and offering better services. Please take a moment to participate in our quick survey to help us optimize our offerings. Your input will guide us in enhancing our products and support.
As of October 12, we will discontinue a selection of shoe and face mask products due to material limitations. Please review the full list of discontinued items in the provided link.
But we’ve got great news! To better support your business, we’ll launch a range of products with 24-hour production times, such as blankets, towels, and home décor items—perfect for quick fulfillment and boosting sales!
Stay ahead of the game and explore these new products to meet your customers’ demands faster than ever!
Don’t forget to check out our SPECIAL OFFERS, and let’s work together for a successful Q4!
We understand this may impact your store, and we sincerely apologize for any inconvenience caused.
Exciting News:
We’re working on a new line of products that can be produced within 24 hours! This will help speed up your order fulfillment and give your customers an even better experience. Stay tuned for more details！
Let’s continue to collaborate for success this Q4 and help boost your profits.
We regret to inform you that due to material shortages, we’ve had to discontinue certain products from Sep 30th, including some swimwear, shower curtains, card holder, one car accessory, and arm sleeves.
We understand that these changes may affect your store, and we deeply apologize for any inconvenience caused.
Please kindly check the full list of discontinued items here
Please go to your Shopify store admin page, click Checkout, and scroll down to find the Shipping address and phone number, choose Required. Save the change, that’s all.
The U.S. Customs and Border Protection (CBP) has issued new regulatory requirements regarding T86 clearance, effective October 3rd, 2024 (refer to the official notice: CBP Bulletin). To ensure compliance, all goods sent to or transiting through the US must provide the following information to avoid potential customs holds:
Consignee Email
Consignee Phone Number
Starting from October 1st, 2024, we will mark the Recipient’s Email and Phone Number as Required Fields. Please be informed.
These fields are required; otherwise, the order will fail to process. Please pay attention to any messages from us.
Please note that this is an international requirement. Please follow and make adjustment to your Stores /Shops.
Please kindly be aware that if there are any delivery issues, such as the package not reaching the recipient due to an incorrect phone number, we may not be able to take responsibility for the outcome. Therefore, it is crucial to ensure that all contact information provided is accurate and up-to-date to avoid potential delays or issues with customs clearance.
