Author Archives: en

📢Mid-Autumn Festival Holiday Notice

Dear Customers and Partners,

We would like to inform you that due to the upcoming Mid-Autumn Festival holiday, our production schedule will be adjusted from September 15th to 17th. During this time, all production orders will experience a 3-day delay. There is a 3 day delay for both standard shipping and express shipping pickups. Please plan accordingly to avoid any inconvenience.

If you need an advance tracking number for your order, feel free to contact us at report@popcustoms.com, and we’ll assist you promptly.

Additionally, don’t miss out on our Happy Halloween Promotion! Enjoy 30% off as we celebrate the spooky season. Unwrap happiness with every gift—now is the perfect time to stock up on festive items for your store!

During this time, our customer service team will be on duty 24 hours, but there may be delays in response times. Your patience is appreciated! (Messenger/Facebook/lnstagram)

We appreciate your understanding and continued support. Thank you for your patience during the holiday period!

STAY IN TOUCH!
business@popcustoms.com

🔥🔥New Personalized Décor to Wow Your Customers!

Big news for store owners!

We’ve launched a fresh collection of customizable home décor pieces that are sure to elevate any space.
From personalized wall art to rustic signs, these unique products are perfect for adding a personal touch to homes, offices, or outdoor settings, perfect as Thanksgiving, Halloween and Christmas home décor!

Ready to refresh your store for the upcoming season?
Start designing now and sync these new arrivals to your shop!

👉 All Wall Art

👻🔥Sip in Style! New Trendy Cups Now Available!

Dear Friends,

We’re excited to unveil 9 fresh and trendy cups that are perfect for your store!
From sleek Stainless Steel Tumblers to eco-friendly Transparent Bamboo Covered Glass Cups and versatile Stainless Steel Water Bottles, these must-have styles are set to attract customers.

Update your store today, offer your customers the best, and LET THE SALES FLOW! 😌

Click HERE to explore, design, and sync these must-have items now!

🚀🚀Carve Out Your Niche with Our New Engraved Products!

We’re excited to introduce our latest lineup of engraved custom products!
From laser-etched leather belts and personalized notebooks to engraved pens, hair combs, and wooden hammers, these unique items are perfect for adding a touch of elegance and individuality to your store.

Don’t miss the chance to design these new additions and sync them to your shop —your customers will love the fresh, customized options, and you’ll love the boost in sales!
Stay ahead of the trend and start designing your engraved products now!

😊Please click on the images below or HERE (Engraved Products) to find them easily!

Q: Where can I access the Mockup Editor?

1. Pick a product to design and you’ll see the Custom mockups button after saving your design.

2. Go to Dashboard – My Designs – Mockup Templates – Add new templates

3. Go to Dashboard – My Designs – ⁝ – Custom mockups

4. Go to Dashboard – My Designs to find the design, click the photo of the design and go to the design detail page.

Click to find Custom mockups button to get started.

Q: Tiktok Orders to PopCustoms Site and Production

Option 1 :
Orders created through the TikTok shop need to be fulfilled on the Orders page in Shopify, then Shopify sync orders to POP. Then the IT department only needs to test Shopify’s synchronized order process, the customer downloads the tracking number to TikTok Shop.

Option 2 :
If you have any third-party order management app connected to your TikTok shop, like orderdesk or shipstation. Please contact us at busienss@popcustoms.com with details and we’ll test on our end.

Option 3 :
If no any third-party order management app is connected, POP thinks we’ll have to go for TikTok shop API.

TikTok shop has a seller developer which is just for your shop.

https://partner.tiktokshop.com/doc/page/63fd743e715d622a338c4e9c

please follow this guide to create a seller developer account for us. It’s required to provide the company information and seller verification, so, it’ll be easier for you to create the account.