Dear customers, Here comes POPCUSTOMS Warehouse Service! Save production time for your store’s peak season!
📍Discount:
Place a warehouse order OVER $300, GET REFUNDS $15, Place a warehouse order OVER $500, GET REFUNDS $30, Place a warehouse order OVER $1000, GET REFUNDS $70, Place a warehouse order OVER $2000, GET REFUNDS $150.
From July 27th to July 30th our factory location experienced a typhoon. This typhoon caused a power outage. The government also notified all factories and office workers not to go to work. As a result, all factories and shipping companies were unable to work normally. We apologize for this.
During this period, production and shippment may be delayed by 3-5 days, ans the delay caused by this typhoon will not be covered by our fulfillment guarantee.
Thank you for your understanding. Our team will do everything possible to minimize any inconvenience caused by these delays.
After evaluating our product sales, we have decided to temporarily remove some of our lower-performing products from our website starting August 1st. Additionally, due to a temporary halt in the supply of factory shoe soles, some products will also be affected. The items that will be removed are shown below. We apologize for any inconvenience this may cause and ask for your understanding. Stay tuned to our website as we’ll have other new products soon.
We’re excited to announce the release of our new Design-Plus! This Design-Plus feature allows you to create customizable products by yourself so that your customers can personalize your products with their own photos and text.
Hightlights about new Design-Plus:
You can now create your own Design-Plus products for personalization
All products, including shoes, are Design-Plus supported
To try out the new feature, simply log into your POPCUSTOMS account and go to “My Designs”. Follow the tutorial to create your first Design-Plus product and then publish to your store.
Just in case, here is the video tutorial about how to create and setup Design-Plus Product
We are sure this great impressive feature will give your business steps ahead compared with your competitors!
Here are some additional benefits of using the photo and text personalization feature:
It can help you increase your sales by up to 30%.
It can help you reduce returns by giving customers the opportunity to preview their personalized products before they buy them.
It can help you improve your customer satisfaction by giving customers a sense of ownership over their products.
We’re confident that this new feature will help you take your business to the next level.
July 1 – July 5, 2023 local time in the United States is the Fourth of July. Please note that during the holiday period, all shipments are subject to extended statute of limitations calculations.
Recently it was reported that due to the impasse in contract negotiations between UPS and its union, Teamsters, the union has now voted overwhelmingly 97% to approve the strike. While the vote does not mean that a strike will necessarily occur, it gives labor leaders the right to call a strike. If no agreement is reached on the labor contract by July 31, 2023, when the current labor contract expires, the Teamsters union side will authorize a nationwide strike by 340,000 UPS employees starting Aug. 1,2023. If this strike breaks out, it will place a heavy burden on the post office and express transportation.
To avoid this, we have updated our shipping method options. You can click here for details.
Due to the surge in YUN shipments, there is a delay in the shipping of the local delivery. Please understand and contact us if there is a delay for your orders by mail : report@popcustoms.com , then we’ll follow up it and send back with a answer and solution for you . Check more details please :
① Currently, among the POPCUSTOMS shipping methods, we recommend 4PX, which is faster and cheaper among the standard shipping options and is comparable to YUN in terms of popularity.
② About orders synced to POPCUSTOMS, the default shipping method will also be changed to 4PX.
— This means that every time your store orders are synced to POPCUSTOMS, if you do not want to use 4PX, you have to manually modify the shipping method. Please be aware of this.
STAY IN TOUCH!
Business cooperation mail: business@popcustoms.com
③ For clothing products, we will measure again and update the measurement data, and we’re planning to exlarge all clothing sizes to 5XL and 6XL, will inform when completed! Please note . ④ It’s okay if you don’t feel the need to update your sizing. When your guests ask questions about the product size, you can teach them how to measure it. According to the feedback we received, only 2% of our customers have this feedback so far. However, we still recommend that you update the size chart or add a note in the product description.
We sincerely thank you for your continuous support and trust in POPCUSTOMS.
We would like to inform you that due to the upcoming Dragon Boat Festival holiday (June 22th – June 24th). There will be a delay in production and shipment.
1)All products are not produced on the day of the festival (June 22th).
This will cause a one-day production delay.
2)Details of the shipping delays are shown in the table below.
3)Holiday delays do not count towards the fulfillment time guarantee.
Our team will do everything possible to minimize any inconvenience caused by these delays. If you have any questions or concerns, please don’t hesitate to reach out to our customer support team. (Messenger/Facebook/Instagram)
We appreciate your patience and thank you so much for your understanding!
