Dear Store Owners,
We need to make an explanation about the measurement of our clothing products.

① Regarding the measurement of our clothing products, the measurement is taken from the underarm, not the bust.

② There are 9 products have been updated size chart, please note the change.

D54: Women’s All Over Print Hoodie
D55: Men’s All Over Print Hoodie
D57: Women’s All Over Print Zip Hoodie
D58: Men’s All Over Print Zip Hoodie
D59: Women’s All Over Print Polo Shirt
D61: New Men’s All Over Print T-shirt
JS_C3: Men’s All Over Print Short Sleeve T-Shirt
D67: Men’s All Over Print T-shirts
LOM: Men’s Hawaiian Casual Shirt

③ For clothing products, we will measure again and update the measurement data, and we’re planning to exlarge all clothing sizes to 5XL and 6XL, will inform when completed! Please note .
④ It’s okay if you don’t feel the need to update your sizing.
When your guests ask questions about the product size, you can teach them how to measure it.
According to the feedback we received, only 2% of our customers have this feedback so far. However, we still recommend that you update the size chart or add a note in the product description.

STAY IN TOUCH!

business@popcustoms.com

Dear Customers,

We sincerely thank you for your continuous support and trust in POPCUSTOMS. 

We would like to inform you that due to the upcoming Dragon Boat Festival holiday (June 22^th – June 24^th). There will be a delay in production and shipment.

1)All products are not produced on the day of the festival (June 22th).

This will cause a one-day production delay.

2)Details of the shipping delays are shown in the table below.

3)Holiday delays do not count towards the fulfillment time guarantee.

Our team will do everything possible to minimize any inconvenience caused by these delays. If you have any questions or concerns, please don’t hesitate to reach out to our customer support team. (Messenger/Facebook/Instagram)

We appreciate your patience and thank you so much for your understanding!

STAY IN TOUCH!

business@popcustoms.com

WhatsAPP: May  +86 15905998229

Dear POPCUSTOMS users,

We have some updates to share with you this week.

—Shipping Notice for Europe & United State

【United State】Due to the recent rise in the volume of shipments to the United States, the backlog of parcels in the service provider’s warehouse has led to processing delays, and shipments to the United States are expected to have 1-3 days delay in overseas transit. Please note.

(Affected states and provinces: Arkansas, Alabama, Iowa, North Dakota, Texas, Ohio, Oklahoma, Kansas, Kentucky, Louisiana, Missouri, Mississippi, Michigan, Minnesota, South Dakota, Wisconsin, Illinois, Indiana, Georgia)

【Europe】Due to the surge of European cargo, the parcels are delayed at the end of the processing, we are actively following up, and we suggest you keep an eye on the track changes. Thank you.

—Product Sync

When synchronizing the product to your store, the branding accessories rendering can be added.

—Transfer Order

You can move your existing order to POPCUSTOMS now!

Please click here to check.

https://popcustoms.com/transfer-orders

—Sample Application

The request for free samples has been updated.

More and more samples have been added recently, you are welcome to apply for free samples to check the quality of the products.

—New products

Stay in touch!

business@popcustoms.com

Dear customers&designers,

We are excited to announce a new policy that will further protect your rights as our customer.

The fulfillment time guarantee policy for drop-shipping.

This policy is valid for orders placed from May 5(CST).

Check more: https://popcustoms.com/shipping

Please click here to get more information.

We understand that timely delivery is crucial for your business and we value your continued partnership with POPCUSTOMS. As always, if you have any questions or concerns, please do not hesitate to contact us.

(business@popcustoms.com)

Your business partner,

POPCUSTOMS TEAM

Dear POPCUSTOMS users,

We have some updates to share with you this week.

1)We’re excited to announce that we’ve added 2 new branding accessories for you to choose from. We’re always striving to make your experience better, so stay tuned for more updates!

And their prices reduced to $1 to improve your orders and customer satisfaction ,please note !

2)In order to avoid reworking many times, the thread color for all our clothing items will be black. Please note. We apologize for any inconvenience this may cause you. If you have any questions, please contact our customer service team. 

3)Please note that due to high demand during wedding season, our jewelry products are currently sold out and have been taken offline. We apologize for any inconvenience this may cause and will let you know as soon as they’re restocked.

New jewelry products (mock-ups) will also be launched soon for your best sell.

4)New size choice for Car Auto Sun Shade(Procuct code: HC).

*Measured size for M/L ( 130cm X 56cm / 144cm x 70cm ) for different cars.
Please note that the original Universal= L size now.
Production and price remain the same, only the size added for your new products.

Notice of shipment

Due to the recent strike activities of French trade unions, there may be a delay of 1-2 days for packages to France.

The Brazilian Federal Tax Agency has the authority to impose a 60% entry tax on B2C inbound packages and to scrutinize the compliance of inbound package declarations.

Please be aware of this.

Thank you for your continued support!

Stay in touch!

business@popcustoms.com

Dear Customer&Designers,

We sincerely thank you for your continuous support and trust in our website. Due to the upcoming Labor Day holiday, there will be a 3 days delay in the production and shipment of our products. We sincerely apologize for any inconvenience this may have caused.

Because of the long lead time of FedEx, we recommend that if you want to choose express delivery, please choose DHL.

Our entire staff will do their best to ensure that your order can be processed and shipped as soon as possible.
We guarantee that we will strengthen our production planning and logistics management, to minimize the impact of any delay on your order. Our customer service team is always available to help with any questions or concerns you may have.(business@popcustoms.com)

Thank you again for your understanding and support.

STAY IN TOUCH!

business@popcustoms.com

WhatsAPP: May  +86 15905998229