July 1 – July 5, 2023 local time in the United States is the Fourth of July. Please note that during the holiday period, all shipments are subject to extended statute of limitations calculations.
Recently it was reported that due to the impasse in contract negotiations between UPS and its union, Teamsters, the union has now voted overwhelmingly 97% to approve the strike. While the vote does not mean that a strike will necessarily occur, it gives labor leaders the right to call a strike. If no agreement is reached on the labor contract by July 31, 2023, when the current labor contract expires, the Teamsters union side will authorize a nationwide strike by 340,000 UPS employees starting Aug. 1,2023. If this strike breaks out, it will place a heavy burden on the post office and express transportation.
To avoid this, we have updated our shipping method options. You can click here for details.
Due to the surge in YUN shipments, there is a delay in the shipping of the local delivery. Please understand and contact us if there is a delay for your orders by mail : report@popcustoms.com , then we’ll follow up it and send back with a answer and solution for you . Check more details please :
① Currently, among the POPCUSTOMS shipping methods, we recommend 4PX, which is faster and cheaper among the standard shipping options and is comparable to YUN in terms of popularity.
② About orders synced to POPCUSTOMS, the default shipping method will also be changed to 4PX.
— This means that every time your store orders are synced to POPCUSTOMS, if you do not want to use 4PX, you have to manually modify the shipping method. Please be aware of this.
STAY IN TOUCH!
Business cooperation mail: business@popcustoms.com
③ For clothing products, we will measure again and update the measurement data, and we’re planning to exlarge all clothing sizes to 5XL and 6XL, will inform when completed! Please note . ④ It’s okay if you don’t feel the need to update your sizing. When your guests ask questions about the product size, you can teach them how to measure it. According to the feedback we received, only 2% of our customers have this feedback so far. However, we still recommend that you update the size chart or add a note in the product description.
We sincerely thank you for your continuous support and trust in POPCUSTOMS.
We would like to inform you that due to the upcoming Dragon Boat Festival holiday (June 22th – June 24th). There will be a delay in production and shipment.
1)All products are not produced on the day of the festival (June 22th).
This will cause a one-day production delay.
2)Details of the shipping delays are shown in the table below.
3)Holiday delays do not count towards the fulfillment time guarantee.
Our team will do everything possible to minimize any inconvenience caused by these delays. If you have any questions or concerns, please don’t hesitate to reach out to our customer support team. (Messenger/Facebook/Instagram)
We appreciate your patience and thank you so much for your understanding!
【United State】Due to the recent rise in the volume of shipments to the United States, the backlog of parcels in the service provider’s warehouse has led to processing delays, and shipments to the United States are expected to have 1-3 days delay in overseas transit. Please note.
(Affected states and provinces: Arkansas, Alabama, Iowa, North Dakota, Texas, Ohio, Oklahoma, Kansas, Kentucky, Louisiana, Missouri, Mississippi, Michigan, Minnesota, South Dakota, Wisconsin, Illinois, Indiana, Georgia)
【Europe】Due to the surge of European cargo, the parcels are delayed at the end of the processing, we are actively following up, and we suggest you keep an eye on the track changes. Thank you.
—Product Sync
When synchronizing the product to your store, the branding accessories rendering can be added.
—Transfer Order
You can move your existing order to POPCUSTOMS now!
As it is a new product, we will try to arrange the production/guarantee time within 10 days, but if the time exceeds – we ‘ll ’refund the total amount, and the new product will not be included in the Fulfillment Time Guarantee . And the delayed by the holiday is not included as well !Please know !