Dear Partners/ Friends,

We’re excited to share some updates that will simplify your order process and enhance the service we provide to you. Starting February 25th, we’re introducing a new pricing and shipping calculation method:

1.  Simplified Pricing Display for US Orders

Product prices will be simplified and displayed as a single price that includes shipping cost (to the US), streamlining the calculation process. No action required on your existing pricing and shipping settings.

For non-US markets: Your existing pricing and shipping settings will remain the same, so no changes are needed.

2. Streamlined Bulk Order Process

We’ll now display single-unit pricing by default. Special discounts apply for:

✓ 10+ units: contact us for Tier 2-6 pricing

✓ 30+ items per order: Reach out to bulkorder@popcustoms.com for a discount

✓ Orders over $300 in product cost: Request a custom discount by emailing bulkorder@popcustoms.com

Key Benefits for You:

✅ Simplified price display for faster decision-making

✅ Maintained global shipping flexibility

✅ Same high-quality POD & EOD production

How This Affects You:

• Enjoy transparent pricing with built-in shipping.

• Continue using current price+shipping configurations.

• Wholesale order buyers: Contact bulkorder@popcustoms.com for custom discount.

We Value Your Input!

We’d love to hear your thoughts on these updates. If you have any suggestions or ideas, please don’t hesitate to share them with us.

Thank you for being an essential part of PopCustoms’ growth. Our team stands ready to help you maximize these improvements for your business success.

Best regards,
The PopCustoms Team
business@popcustoms.com

Dear Partners/ Friends,

As the Chinese New Year approaches, please note the following important details regarding order fulfillment and customer service:

Order Cut-off and Shipping:

• Orders paid before January 19: We will make every effort to ship these orders before the holiday. However, some products may experience delays. For specific cut-off dates for each product, please visit the product details page of the respective items. (The specific cut-off dates.👉👉👉Details)
• Orders placed on or after January 19: Production and shipping will resume from February 3-6, once our factory reopens.

Friendly Reminder:

We recommend displaying this notice prominently on your website, as there may be delays in package delivery due to the holiday.

Office Holiday Schedule:

• January 27 to February 5: Our office will operate in holiday mode. For urgent matters, please reach out to our online customer service team.

Customer Service Hours:

• January 27 to February 7: Our online service will be available from 9:00 AM to 10:00 PM (GMT+8).

Shipping Information:

• Shipping Providers: Will be on holiday from January 25 to February 5. Some shipping-related inquiries may experience delayed responses.

Thank you for your continued support throughout the year. We wish you a Happy Spring Festival filled with joy, prosperity, and good health!

Best regards,
The POPCUSTOMS Team
business@popcustoms.com

Dear Partners,

We’re excited to announce that after the peak season, we’ve lowered our shipping costs following discussions with our shipping partners. This means lower costs for you, just as we move into the post-peak season!

The new, lowered shipping costs are already in effect, and we believe this change will positively impact your business’s profitability.

Also, with Valentine’s Day around the corner, don’t miss our Special Valentine’s Discounts and check out our new Personalized Design options to add a unique touch to your products.

Thank you for your continued support. Feel free to reach out if you have any questions!

Stay in touch!
business@popcustoms.com

Dear Friends / Partners,

We regret to inform you that, due to the large size of the L size New Version-Luxury Women PU Leather Handbag (as well as Twill Faux Leather Handbag and Top Grain Leather Handbag) , shipping costs have increased significantly. Starting today, the shipping cost for this product will rise by approximately $15.

If this item is already listed in your store, please be sure to review its selling price and shipping fees. To avoid potential losses, we recommend adjusting your pricing accordingly.

We are actively working with the shipping companies to negotiate a more reasonable shipping rate and will keep you updated as soon as we have a solution.

We apologize for any inconvenience this may cause and thank you for your understanding.

Stay In Touch,
business@popcustoms.com

Dear Friends/ Partners,

Due to the ongoing Canada Post strike, our preferred standard shipping method (Yanwen) will be unavailable, which may result in higher shipping costs for orders to Canada. Additionally, some addresses will require express shipping, which comes with additional fees. If your order is affected, we will reach out to you for confirmation before shipment.

With the holiday season approaching, we suggest you to plan ahead and place your orders early to avoid any potential shipping delay.

Thank you for your understanding during this time. We’re committed to keeping you informed and ensuring the best possible service. Should you have any questions or concerns, please don’t hesitate to contact us.

Stay in Touch!
business@popcustoms.com