Due to severe snowstorms impacting multiple states, shipping times（Express Shipping & Standard Shipping） for deliveries in the Central and Eastern U.S. are expected to be delayed by 3-7 days or longer. We appreciate your patience and understanding during this period.
Please note that our fulfillment services are not affected by this. Production and packaging+shipping out will continue as scheduled.
Stay safe, and we wish you and your loved ones well.
We’re thrilled to announce our new24-Hour Production line, designed to help you get your orders out faster than ever. With reduced fulfillment times, your customers will experience quicker shipping, enhancing their satisfaction and boosting your business’s reputation.
Take advantage of this new service today and stay ahead in the competitive market!
Explore our 24-hour products now!
Stay tuned — we have more surprises and new products coming your way!
We’re committed to improving our partnership with you and offering better services. Please take a moment to participate in our quick survey to help us optimize our offerings. Your input will guide us in enhancing our products and support.
As of October 12, we will discontinue a selection of shoe and face mask products due to material limitations. Please review the full list of discontinued items in the provided link.
But we’ve got great news! To better support your business, we’ll launch a range of products with 24-hour production times, such as blankets, towels, and home décor items—perfect for quick fulfillment and boosting sales!
Stay ahead of the game and explore these new products to meet your customers’ demands faster than ever!
Don’t forget to check out our SPECIAL OFFERS, and let’s work together for a successful Q4!
We understand this may impact your store, and we sincerely apologize for any inconvenience caused.
Exciting News:
We’re working on a new line of products that can be produced within 24 hours! This will help speed up your order fulfillment and give your customers an even better experience. Stay tuned for more details！
Let’s continue to collaborate for success this Q4 and help boost your profits.
We regret to inform you that due to material shortages, we’ve had to discontinue certain products from Sep 30th, including some swimwear, shower curtains, card holder, one car accessory, and arm sleeves.
We understand that these changes may affect your store, and we deeply apologize for any inconvenience caused.
Please kindly check the full list of discontinued items here
The U.S. Customs and Border Protection (CBP) has issued new regulatory requirements regarding T86 clearance, effective October 3rd, 2024 (refer to the official notice: CBP Bulletin). To ensure compliance, all goods sent to or transiting through the US must provide the following information to avoid potential customs holds:
Consignee Email
Consignee Phone Number
Starting from October 1st, 2024, we will mark the Recipient’s Email and Phone Number as Required Fields. Please be informed.
These fields are required; otherwise, the order will fail to process. Please pay attention to any messages from us.
Please note that this is an international requirement. Please follow and make adjustment to your Stores /Shops.
Please kindly be aware that if there are any delivery issues, such as the package not reaching the recipient due to an incorrect phone number, we may not be able to take responsibility for the outcome. Therefore, it is crucial to ensure that all contact information provided is accurate and up-to-date to avoid potential delays or issues with customs clearance.
We sincerely thank you for your continuous support and trust in POPCUSTOMS.
Please be informed of our holiday schedule:
Bags/Accessories/Home Products: Closed on October 1st only. Production resumes normally on other days.
Footwear: Clogs will be closed from October 1-5. Other footwear production will be closed on October 1-2.
Apparel: Closed from October 1-5.
Shipping:
Standard Shipping: Closed on October 1-2.
Express Shipping: Closed on October 1-6.
Notes: For urgent orders, we recommend choosing standard shipping. Please expect a delay of 3-5 days.
During this period, you can still place orders as usual, and we will process them promptly.
If you need tracking numbers in advance, please contact us. Our customer service team will be on duty. Please leave us a message, and we will respond as soon as we see your inquiry. (Messenger/Facebook/lnstagram/business@popcustoms.com)
Our team will do everything possible to minimize any inconvenience caused by these delays. Thank you for your understanding!
Dear Friend, To help you prepare for the peak season, we’ve lowered prices on select products. Including bags, backpacks, wallets, tumblers, notebook, blanket etc.. These updates ensure the best deals for your business. Please review the product cost changes.
Don’t miss this chance to keep your store competitive and ready for the holiday rush. Let’s crush this season together!
