Generally, coupons is a piece of paper that can be used to get something without paying for it, or at a reduced price. Our coupons can be used to buy products on POPCUSTOMS at a less price or to get a free sample.
Category Archives: Discount/ Coupon
Q: How to use coupon?
You can use coupons on the checkout page. One coupon can be used only for one order. When multiple coupons or discounts are available, you can choose one of them to use.
Q: I have a coupon but cannot use it, why?
Different coupons have different rules to use so please read the rules carefully. Generally, the cost of shipping and branding materials usually does not participate in the use of coupons.
Q: What does it means you don’t have the discount?
① Because your order has to be deducted from the 4% transaction fee paid to the Paypal team.
② You must insure that all orders are only paid by Paypal and not by credit card because if it is a black card or someone asks us for a refund on the grounds of an operation error, the money should be returned.
Q: Can I cancel my membership after I purchase it?
It does not currently support self-cancellation of paid membership levels before expiration. If you need help, please contact customer service, thanks.
Q: What should l do if I want to upgrade or degrade my membership levels?
If you want to upgrade or degrade your membership levels due to your business needs, please contact us so we can help to process it.
Q: Can I continue to use platform functions after my membership expires?
If the membership expires and you didn’t renew it in time, the service with the corresponding permission will be stopped, but the basic functions can be used as normal.
Q: What if my membership expires but my coupons and the design time have no used up?
We are sorry these unused resources can’t be kept to be used in the next membership phase, we suggest you use them up before your membership expires. But we hope we can make it in the future, please stay tuned with us!
Q: Why the discount is different between normal account and membership account?
Generally, normal account clients run a small business and have relatively smaller order quantities, while the membership accounts clients have larger order volumes, which may exceed 1000 every day. That’s the reason why the discount is different between them.