Category Archives: Services

Terms of Service of POPCUSTOMS POPCOMMERCE for POPCUSTOMS Merchants

Fujian Zhongchao Technology Co., Ltd.

8th Floor, Strait Petrochemical Building,

Binjiang Business District, Quanzhou, Fujian.

Last updated: 21st, May 2024

Please read these terms of service carefully before using Our Service.

There is Something Important you need to note before starting POPCOMMERCE SERVICE:

  1. One account is limited to set up ONE POPCOMMERCE Store.
  2. Only 50 designs can be synchronized to your POPCOMMERCE Store but you can buy our premium service to sync more.
  3. Inactivity Criteria: We will automatically close stores that have not synchronized finished products in 180 days.

Charges:

When your store has an order, we will charge 8% of Your Profit as commissions, that is “Your Profit * 8%”.

Your Profit = Total amount (paid by your customers to POPCUSTOMS) – Product’s cost – Shipping cost – Payment Processing Fee

Note: Payment processing fee ranges from 3.3% to 3.9%+0.3$

Please note the above!

INTERPRETATION AND DEFINITIONS

POPCUSTOMS’s service (the “POPCUSTOMS Service” ) at POPCUSTOMS.com is operated by Fujian Zhongchao Technology Co., Ltd. and/or our affiliated legal entities, subsidiaries (including, but not limited to, POPCUSTOMS Development SIA), directors, contractors, licensors, officers, agents, and employees. POPCUSTOMS reserves the right to and may provide Services to you through various POPCUSTOMS legal entities depending on multiple factors, such as, but not limited to Print Provider’s location, your location, the region in which the transaction takes place and others. POPCUSTOMS Service provides merchants with the ability to create and sell custom merchandise, apparel, and other products (collectively “Merchandise” or “Products”) and buyers with the ability to find and purchase high-quality, unique Merchandise. All visitors to the POPCUSTOMS Service, Creators, and buyers are referred to herein as ”You”.

We offer the POPCUSTOMS Service subject to the following terms: Code of Conduct, Shipping Policy, Cookie Policy, Privacy Policy, Return and Refund Policy, Terms of Service, Copyright Policy, Data Handling Policy. In case of controversy or discrepancies, these Terms of Service shall prevail over POPCUSTOMS General Terms of Service. If You do not agree to POPCUSTOMS Terms, You are not authorized to use the POPCUSTOMS Service.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of these Terms and Conditions definitions stipulated in the POPCUSTOMS General Terms of Service shall be applicable unless stated otherwise herein.

LISTING OF PRODUCTS ON POPCUSTOMS SERVICE

Intellectual Property Rights

By creating a listing of Products via the POPCUSTOMS Service, You represent and warrant that You own or are the licensee of all trademark rights, copyrights, rights of publicity and other intellectual property or other proprietary rights necessary to create and implement the listing (“IP Rights”), including any rights relating to the name, description, images, text or URL used for the listing. You will provide POPCUSTOMS with evidence of Your IP Rights shall it be requested by POPCUSTOMS. You and only You are liable for any third-party claims in relation to alleged violation of any third party intellectual property rights.

POPCUSTOMS will act as the seller for the Products. The determination of price, availability, accessibility, distribution, and sales terms for the Products rests solely with POPCUSTOMS. We are authorized to handle payments, managing refund inquiries, and customer support. All sales, data associated with such sales, including customer data, shall be in our sole ownership and control.

For the purpose of implementing and fulfilling Your listing and for the purpose of advertising the POPCUSTOMS Service, You hereby grant POPCUSTOMS a nonexclusive, worldwide, fully paid up, transferable, sublicensable license under Your IP Rights to copy, display, distribute, modify the content You upload to the POPCUSTOMS Service (including all related images, text, content and information).

Indemnity

To the extent any listing launched by You violates or is alleged to violate any POPCUSTOMS terms, in addition to any other remedies, You agree to indemnify and hold POPCUSTOMS harmless from any and all liabilities, losses, damages and expenses arising out of Your violation or any alleged violation of POPCUSTOMS terms and/or policies.

Listing Quality

Each listing must meet reasonable production standards. All of Your advertisements or promotional descriptions, including content that is uploaded to the POPCUSTOMS Service, must be accurate and correct and must not include any content concerning non-POPCUSTOMS activities, events, products, services or promotions.

Pricing

It is totally free for you to use our POPCOMMERCE service. However, when your store has an order, we will charge 8% of Your Profit as commissions, that is “Your Profit * 8%”.

Your Profit = Total amount (paid by your customers to POPCUSTOMS) – Product’s cost – Shipping cost – Payment Processing Fee

Note: Payment processing fee ranges from 3.3% to 3.9%+0.3$

POPCUSTOMS will only help sellers deal with VAT issues in the order. (Tax Details Check Below )

In addition, POPCUSTOMS will not charge additional fees for you.

Tax/VAT issue:

This is a seller’s responsibility as each country has different Custom Duties and Laws of Taxation.

In the event that a customer refuses to pay taxes or duties owed upon the order’s arrival in the destination country, POPCUSTOMS will not reship or refund the order.

We help sellers to deal with VAT issues of EU orders, When your orders ship to the EU countries, Our website system will automatically charge you VAT costs when you check out.

If you have your own VAT/IOSS number, please add it to the note of the order. We will refund the VAT cost to your Wallet at POPCUSTOMS after order delivery. (Since we cannot verify your VAT/IOSS, we are not responsible for the delay or delivery failure caused by your VAT/IOSS problem, and cannot refund the VAT/IOSS cost till the order delivery）

Click VAT Details to learn more.

Illicit Activities

It is forbidden to conduct any Illicit Activity against POPCUSTOMS or any third party, including when using POPCUSTOMS Service. “Illicit Activity” shall mean any intentional act or omission, including, but not limited to, deception, misrepresentation, or concealment of material facts, committed by a party with the purpose of obtaining an unjust advantage, causing harm or loss to another party, or securing money, property, services, or other benefits, or otherwise contrary to applicable laws and regulations. Illicit Activity may encompass various acts or omissions, such as:

(a) defrauding others of money or services, which involves, but is not limited to, obtaining money or services through false pretenses, manipulation, or false promises;

(b) forgery, which includes, but is not limited to, creating, altering, or using false documents, signatures, stolen or forged payment instruments or other items with the intent to deceive or defraud;

(c) fraudulent misrepresentation, which includes, but is not limited to, making false statements or omitting material facts, knowing it to be false or misleading, with the intent to induce another party to rely on such statements or omissions to their detriment;

(d) engaging in, facilitating or permitting any activity, directly or indirectly, that involves money laundering, proliferation or terrorism financing, circumvention of any sanctions applicable under national or international sanction regimes.

(e) any other acts or practices that are considered unlawful under applicable laws and regulations. POPCUSTOMS is at all times entitled to request any documents, information, or other materials reasonably necessary, including “Know Your Client” documentation, as well as conduct an interview to verify and ensure compliance of POPCUSTOMS Terms.

POPCUSTOMS is at all times entitled at its sole discretion to suspend the provision of POPCUSTOMS Service entirely or in part, as well as withhold any sums payable by POPCUSTOMS to You if it reasonably believes that you have committed an Illicit Activity or otherwise breached the POPCUSTOMS Terms.

Disclaimer of Embroidery

Disclaimers

Dear customer, thank you for using embroidery personalized customization service. Before using the customized service, please carefully read and agree to the following contents, so that we can better serve you.

 

1. There may be slight differences in color and detail, the effect image is only for reference, please take the physical effect as the standard.

2. Need PNG file if you want a blank background, it should be made transparent. The API will try to remove the background automatically when the artwork has pure color background.  

3. Use solid shapes only. Do not include photographic imagery.

4. Avoid overly complicated designs. Detail thickness must be at least 10px(0.08cm). If your design is too complex – it contains lots of fine details (small text, thin lines, etc.) – you need to revise your artwork.

5. Use solid colors only (no gradients or blends).

6. Maximum of 4 colors in your artwork (If more than 4 colors, the API will generate it to a new image with 4 colors).

7. The embroidery is always align the center of the setting area, because the API will cut out all transparent background, this might cause your design to be moved to the center position if it is on the side or corner.

8. The subscriber must has full capacity for civil rights and conduct, and bear full responsibility for the customized content of the goods, including but not limited to: text, picture, design, etc.

9. The orderer guarantees to legally upload pictures or add words for commodity customization, and it is prohibited to upload and use pictures or words involving the following contents in any form, including but not limited to the circumstances listed here. In case of adverse effects or various disputes caused by the orderer’s use of pictures or words, the orderer shall bear all responsibilities by itself, We are not responsible for this: a) pictures or words containing national flag, party flag, national emblem and other political contents; b) Pictures of works of art with copyright problems; c) Pictures or words with the theme of RMB or other currencies; d) Unauthorized use of pictures of enterprise logo and enterprise name; e) Pictures or words containing contents such as religion, racial discrimination, insult and slander against others, sexual violence, disclosure of trade secrets, etc; f) In consideration of respecting the right of portrait, please do not upload pictures that can clearly see the portrait of others without authorization; If there is a similar situation, please virtualize the background before uploading; g) Other explicit or implied pictures or words that violate social morality and local customs.

10. The subscriber guarantees that the site will not be sued, claimed or claimed by any third party due to the acceptance of customized services. Once the above situation occurs, the subscriber shall bear the expenses and responsibilities to solve it. If the website suffers any loss, the website has the right to recover from the subscriber.

11. Once you start using it, you fully understand and accept the terms and conditions of the customized service described above.