Please make sure the POPCUSTOMS fulfillment location has a valid shipping profile.
Go to Settings > Shipping and Delivery in your Shopify admin.
Choose “Use rates from another location”, or
Create new rates for the POPCUSTOMS location.
For detailed instructions on setting up shipping rates, please refer to this article:
How to Set Up Shipping Rates
This tutorial is for users with programming skills who wish to push orders to POPCUSTOMS via API. Please note that the finished product must first be designed on POPCUSTOMS before proceeding.
Prerequisites:
Steps:
Use our Edit design feature to update your design in a second at POPCUSTOMS. If the product has synced to your store, make sure that the design has been updated as well in your store.
There are two steps to make it happen,
Step 1: Edit design at POPCUSTOMS
Step 2: Update product design in your store
Following the steps below,
Step 1: Edit design at POPCUSTOMS
Go to Dashboard – My Designs to find the design, and click the Edit design icon to edit it as needed.
After editing, please click the Update button to update this design successfully.
Step 2: Update product design in your store
If this design has been synced to your store, the store will be listed and shown up in a pop-up window.
Click the store link in the pop-up to update this design in your store directly so your customers will see and choose the correct design when they purchase in your store.
Click Edit, and scroll down to find the Mockups. Uncheck the old mockups with the previous design, and then check the updated mockups. Finally, click Confirm to update them in your store successfully.
Finally, go to your store to find this product’s listing and check whether the mockups are updated successfully or not.
That’s it!
Please go to your Shopify store admin page, click Checkout, and scroll down to find the Shipping address and phone number, choose Required. Save the change, that’s all.
Option 1 :
Orders created through the TikTok shop need to be fulfilled on the Orders page in Shopify, then Shopify sync orders to POP. Then the IT department only needs to test Shopify’s synchronized order process, the customer downloads the tracking number to TikTok Shop.
Option 2 :
If you have any third-party order management app connected to your TikTok shop, like orderdesk or shipstation. Please contact us at busienss@popcustoms.com with details and we’ll test on our end.
Option 3 :
If no any third-party order management app is connected, POP thinks we’ll have to go for TikTok shop API.
TikTok shop has a seller developer which is just for your shop.
https://partner.tiktokshop.com/doc/page/63fd743e715d622a338c4e9c
please follow this guide to create a seller developer account for us. It’s required to provide the company information and seller verification, so, it’ll be easier for you to create the account.
Connect your Squarespace store with POPCUSTOMS to sell with us!
Step 1: Sign up for a free account on POPCUSTOMS
Step 2: Connect your store
Step 3: Complete store settings
Step 4: Create designs and publish to store
Follow the steps below to connect your Squarespace store to your POPCUSTOMS account.
Step 1: Sign up for a free account on POPCUSTOMS
Head over to sign up for a free account on POPCUSTOMS if you don’t have one.
Step 2: Connect your store
Log into your POPCUSTOMS account, go to Stores to find the Squarespace, and click the Connect button to get started.
Click Allow to authorize the connection.
Then click the black Continue button to move forward,
Finally, click the black button to authorize.
Step 3: Complete store settings
After connecting, we suggest you go to Store settings to confirm the currency settings first. The currency must be the SAME as that you use in your Squarespace store. This is requested if you want to publish products from our website to your store.
Click Store settings to find Sync settings -> Currency, and choose the currency you used in your store. We have USD, AUD, EUR, GBP, CAD, JPY, and SGD for you to choose from.
When you change the currency, the price of products that you published from our site to your store will be converted automatically from USD to the currency you choose.
You can configure the Shipping settings and Billing method settings here as needed, it helps you save time to process order payments.
Step 4: Create designs and publish to store
Now you can pick products to design and publish them to your store to start selling with us!
Something important to know,
We’re excited to announce that you can integrate your Ecwid by Lightspeed store to sell with us with a few simple steps!
Step 1: Sing up on POPCUSTOMS
Step 2: Connect your store
Step 3: Publish products to your store
Follow the steps below to set up the integration between your Ecwid by Lightspeed store and our POPCUSTOMS.
Step 1: Sing up on POPCUSTOMS
First of all, you should have accounts both on POPCUSTOMS and Ecwid by Lightspeed. Your Ecwid by Lightspeed store plan has to be Business or above to continue.
Step 2: Connect your store and configure store settings
Go to Dashboard on POPCUSTOMS, click Stores to find Ecwid by Lightspeed and click the Connect button to get started.
Then you’ll be driven to a new page to install our App, click Install.
Wait a moment and the page will automatically jump to the next step then you can click Continue to move forward,
Finally, click the black button to authorize the connection.
After connecting, you can go to Store settings to configure Shipping settings, Sync settings and Billing method settings for your Ecwid by Lightspeed store as needed.
Step 3: Publish products to your store
Now you can pick products to design and publish them to your store.
First of all, you will have to plan the design to decide which parts are open for personalization by customers. There are two design styles recommended: ①Replace Heads ②Replace Objects
How to Configure ‘Replace Heads’ Products and Sync to Your Etsy Store?
1 – Select a product you want to design, click ‘Upload & Crop Face‘ to upload images and save your design after you complete it.
2 – Click ‘Create Design-plus‘ on the design page, or go to ‘My designs‘ – ‘Design details‘ page, and click ‘Create Design-plus‘ to start configuration.
3 – Drag and drop images or texts from the left to the right to configure personalization areas. Dragging them to the right and placing them on the same row means that they will be replaced by the same image uploaded by your customers.
* On the left, you can choose to sort your design elements By Layer or By Content.
* Choose ‘Crop face’ to make sure the image uploaded by your customers will be automatically cropped to fit the design area perfectly.
4 – Upload a picture to test if the configuration result meets your need. Save it if you are satisfied with the test result.
5 – Publish it to your Etsy store, turn on the ‘Personalization’ button, and set it active for your customers to personalize.
How to Configure ‘Replace Object‘ Products and Sync to Your Etsy Store?
1 – Select a product you want to design, click ‘Upload & Remove Background‘ to upload images and save your design after you complete it.
2 – Click ‘Create Design-plus‘ on the design page, or go to ‘My designs‘ – ‘Design details‘ page, and click ‘Create Design-plus‘ to start configuration.
3 – Drag and drop images or texts from the left to the right to configure personalization areas. Dragging them to the right and placing them on the same row means that they will be replaced by the same image uploaded by your customers.
* On the left, you can choose to sort your design elements By Layer or By Content.
* Choose ‘Remove background’ to make sure the background of the image uploaded by your customers will be automatically removed to fit the design area perfectly.
4 – Upload a photo to test if the configuration result meets your need. Save it if you are satisfied with the test result.
5 – Publish it to your Etsy store, turn on the ‘Personalization’ button, and set it active for your customers to personalize.
How To Order?
Your customers need to choose the attributes (size, color, etc.) and quantity they want to buy, type ‘Y’ in the personalization box, add to cart and checkout.
After they’ve purchased, the order will be synced to your POPCUSTOMS account. And they will receive an email within 1 hour with a link to the personalization page. They need to click on the link to personalize.
If they are satisfied with the preview, after they saved it, the design of the order on your POPCUSTOMS account will be replaced to their personalization design. At the same time, you will receive an email reminding you to pay for the order, after which we will start production and ship the product to your customers as soon as possible!
We previously provide only black and white shoelace options, now we allow sellers to add different color shoelace options for shoes under one listing.
Follow the steps below to know how to make it happen!
Step 1: Choose a shoelace color
You are allowed to choose different shoelace colors for different colors of soles. For example, I choose a yellow shoelace and a red shoelace for low top canvas shoes.
Click Save then you’ll see the mockup with the different color shoelaces.
Go to My Designs to find the shoes that you saved, and click Edit design to edit the color of the shoelace.
Change the color of the shoelace and click Save As New. In this way, you can create many shoes with different shoelace colors quickly and conveniently.
Step 2: Publish to your store
Go to My Designs, publish these shoes to your Etsy store one by one.
Then go to Stores – Synced designs, click Edit on Etsy, or go to your Etsy store to edit listing.
Click Manage Variations to delete original Color options and create new options in Etsy.
Add the shoelace color and sole color like “Black+color (all sizes…) / White+color (all sizes…)
Go to My Designs – Attribute, copy each sku from POPCUSTOMS and paste to the new option.
Finally, click Publish with changes, these shoes will be combined with different colored laces and sold in your Etsy store.
*Please kindly noted that your customer will receive the shoes with the lace color they chose.
Note：
1. You should have one Shopify store to get started.
2. A platform can only authorize one store. If you want to authorize a new store on the same platform, you need to delete the previously authorized store.
Step 1: Sign up for a free account on POPCUSTOMS
Sign up for a free account by using your Email address or social media accounts.
Step 2: Go to this website: https://apps.shopify.com/popcustoms, and click “Add app” to install our App.
Step 3: Log in to your Shopify account
Step 4: Click “Install app”.
Step 5: Click “Continue” to authorize.
Step 6: Confirm the connection to complete the authorization.
Step 7: Add your products
To accept orders and make money you need to publish products to your Shopify store. On POPCUTOMS, you can just click Products on the Dashboard page to design and add products conveniently.
Step 8: Complete the Store settings after connection, including
1. Basic settings
2. Sync settings: ① Currency; ② Estimated profit rate; ③ Product status
3. Shipping settings
4. Billing method settings
Click the guide to check.
That’s all!
Note: Your Shopify orders will now be automatically imported into POPCUSTOMS.