For technical reasons, Etsy won’t notify popcustoms.com of new orders therefore we’ll have to pull the orders on a regular interval.
We choose 1 hour as the interval and we might reduce the interval in the future.
If you want to pull orders immediately, please go to Dashboard -> Orders to pull the order manually right away.
Are you looking for a new Print-on Demand supplier to fulfill your existing business, because:
Take a moment to get to know us, we can be your loyal and awesome partner!
Transfer order to be fulfilled by POPCUSTOMS,
Let’s take Etsy order as an example to record a video tutorial to show you how to make it step by step.
Firstly, please make sure you have connected your store with POPCUSTOMS.
If you have problems with the connection, please refer to our Integration Tutorial
STEP 1 – Click “go to dashboard” to open “Stores” page , click “settings” of the store, remove the tick – “Automatically remove orders which designs not created on POPCUSTOMS”, and click “Confirm” to save change. https://popcustoms.com/stores/
STEP 2 – Click “Orders” to Open “On hold” page, find the order needs to be connected.
STEP 3 – Click “Connect this design” – “Products” – search for the corresponding product, select attributes customer ordered and click “Connect and design”. Then, upload your images to design the product, click “Connect and design” on the top right to save. If you have already created this design before on POPCUSTOMS, please click “My designs” to select it.
△NOTE ①: The attributes cannot be changed after you designed, so please make sure you select the correct one before click “Connect and design”.
△NOTE ②: About “If you check the box, all orders of designs with the same SKU will also be automatically connected.” Let’s take an example to understand this rule: You receive an order with “14 inch School Backpack”, you created the design on POPCUSTOMS and it is assigned to an exclusive POPCUSTOMS SKU “7W0QQK2W-1”. Next time, if you receive another order with “14 inch School Backpack”, we will automatically connect this order with your finished design, so you will see it on “On hold” page, you just need to submit and pay.
STEP 4 – Check the product attributes again and click “Confirm connection” to select shipping method and pay the order.
That’s all. Interested in learning more? Contact us now!
Please note that you can use our live shipping rate for POPCUSTOMS products in your WooCommerce store. Let’s guide you to set up the shipping in the following instruction.
First of all, find the POPCUSTOMS in your WooCommerce Dashboard and click the button I’m a popcustoms.com user.
Then click WooCommerce Shipping Settings on this new page.
Make sure that all these three boxes are checked. And you can fill in a Shipping Fee Ratio to exchange the shipping fees from USD to other currencies you used in your store.
*For example, you use EUR currency, and the currency rate between USD and EUR is
1USD=0.93EUR
Then, you should fill in 0.93 in the Shipping Fee Ratio to make sure the shipping fee is correct in your store.
Finally, click the Save changes button to save it.
Something important to know:
We charge VAT for 27 EU countries, LU/MT/CY/DE/RO/AT/BG/EE/FR/SK/BE/CZ/LV/LT/NL/ES/IT/SI/IE/PL/PT/FI/GR/HR/DK/SE/HU. The
T/CY/DE/RO/AT/BG/EE/FR/SK/BE/CZ/LV/LT/NL/ES/IT/SI/IE/PL/PT/FI/GR/HR/DK/SE/HU. The
HU. The VAT is charged on the basis of the product’s retail price, and it is not listed individually but is included in the shipping fees in WooCommerce. In other words, the higher the retail price you set, the higher the shipping fees (VAT included) the customer should pay.
Store your products and branding options in our warehouse to save fulfillment time for your drop shipping orders in peak season.
一. Create Warehouse Order
Head to Dashboard -> Warehouse -> Warehouse Orders -> Create Warehouse Order to place your warehouse order.
二. Choose Designs & Add to Warehouse Shopping Cart
Add your designs, branding options, or Sotocool designs to the warehouse shopping cart.
三. Place Warehouse Order
Click the Confirm button, you’ll be driven to the shopping cart details page. You can increase or decrease the quantity of the designs that you selected, delete, or add designs to the shopping cart.
Once you confirm everything, you can place your warehouse order.
Click here to place your first warehouse order now!
Something important to know:
① Since we can’t know the quantity and the types of your warehouse order, we can’t give an estimated fulfillment time for your reference. However, you’ll get an email once we complete it.
② When you place a regular order and the items in this order are stored in our warehouse, we’ll ship the items from your inventory and deduct the cost of the items from the current payment.
Currently, we can’t integrate into Amazon stores, but you can export your design info including images and descriptions from our website, fill them in your Amazon product template, and import them to Amazon.
Step 1: Create a custom store
Step 2: Download Product Template from Amazon
Step 3: Export designs from POPCUSTOMS
Step 4: Fill in Amazon Product Template & Upload
To sync products and place orders manually, create a custom store.
Step 1: Create a custom store
Click the Create button under Amazon to create an Amazon store, and name the store as needed. This store will be used when you import your Amazon orders.
Step 2: Download Product Template from Amazon
Go to your Amazon seller central to generate and download the product template you need.
Choose the marketplace of your Amazon store.
This product template file should be saved for use later.
Step 3: Export designs from POPCUSTOMS
After completing your designs, you can go to Dashboard -> My Designs to find and select them, and click Bulk actions -> Download mockups to download product data.
Step 4: Fill in Amazon Product Template & Upload
Copy descriptions, images, and SKUs from the downloaded product data file at POPCUSTOMS and paste them to the product template downloaded from Amazon.
*Since we use SKUs to match products when producing, we suggest you use our SKUs and don’t make any changes.
Finally, upload the product template to Amazon
That’s all!
*Click here to learn how to import your Amazon orders to us for fulfillment.
You can set up calculated shipping on Etsy only when you ship from the US or Canada. However, POPCUSTOMS ships items from China. Under this condition, the calculated shipping settings do not work for our products.
If you choose POPCUSTOMS as one of your suppliers, we suggest you create an exclusive shipping profile for our products. Here is the guide below,
Step 1: Create shipping profile
Step 2: Fill in shipping details
Step 3: Name the profile and save
Step 1: Create shipping profile
Log in to your Etsy account, go to the Shop Manager -> Settings -> Shipping settings -> Create profile.
Step 2: Fill in shipping details
Fill in the requested shipping information, for example,
1- Country of origin: China
2- Original postal code: 362200
3- Processing time: You can find the production time for each product on popcustoms.com
4- Standard shipping: You can provide different Standard shipping options to different destination countries. You can set “Free Shipping” or “$xx for the first item” and “$xx for the additional items”. You can download our shipping fees for reference here https://popcustoms.com/shipping
5- Everywhere else: If you do not find the corresponding shipping services in the options, you can choose Other and enter the delivery time and shipping fees manually.
6- Add a shipping upgrade: You can also add options for shipping upgrades so that the buyers can choose a faster shipping method.
Step 3: Name the profile and save
Name this profile properly so you can distinguish it from your other shipping files created for your other suppliers. Save it to use, that’s all.
You can find all the shipping profiles you created here, you can edit or duplicate them if needed.
Note：
1. Please follow all the steps below to authorize.
2. A platform can only authorize one store. If you want to authorize a new store on the same platform, you need to delete the previously authorized one.
Step 1: Install POPCUSTOMS WordPress plugin
Log in to your WooCommerce account, click Plugins -> Add New, and search POPCUSTOMS to install the plugin.
After installing, click Activate. Then you can find a POPCUSTOMS plugin added in the left column, click it and go to register at POPCUSTOMS.COM.
Then you will be driven to POPCUSTOMS to sign up for a free account or to the Dashboard directly if you have signed up and logged in.
Step 6: Connect your WooCommerce to POPCUSTOMS
① Click Stores -> WooCommerce -> Connect to fill in your WooCommerce store domain and authorize the connection.
② Click the “Approve” button to complete the authorization.
Next step, we suggest you complete the store settings.
That’s all!
Note: Your WooCommerce orders will now be automatically imported into POPCUSTOMS.
Note：
1. Please follow all the steps below to authorize.
2. A platform can only authorize one store. If you want to authorize a new store on the same platform, you need to delete the previously authorized store.
Step 1: Sign up for a free account on POPCUSTOMS
Click the Sign up button in the right upper corner to create a free account on POPCUSTOMS.
Step 2: Install the POPCUSTOMS app on BigCommerce
① Click the link below to install our app
https://www.bigcommerce.com/apps/popcustoms/
② Log in to your BigCommerce account
③ Click “Install”.
④ Click “Confirm“.
Step 3: Connect your store
After you install the app, you’ll be asked to log into POPCUSTOMS accounts. Click Sign in then you will be taken to a new page to confirm the connection between your BigCommerce store and POPCUTOMS. Just click it to complete the connection.
Step 4: Add products to your store
Now you can click Products on the Dashboard page to design and add products to your store with just a few clicks. Start now to add your first product!
Step 5: Complete the Store settings after connection, including
一. Basic settings
二. Sync settings: ① Currency; ② Estimated profit rate; ③ Product status
三. Shipping settings
四. Billing method settings
Click this guide to check.
That’s all!
Note: Your BigCommerce orders will now be automatically imported into POPCUSTOMS.
Different branding materials can only be applied to some specific products. You can filter and choose the branding materials which can be applied to your products. For example,
1) If you would like to design some branding materials for your shoe orders, you should tick General Brands and Shoes Brands, only these two types of branding materials meet your need.
2) For your other general order except for shoes, you should tick General Brands only and select the branding materials you want from them.
3) As to the Gift card, it suits all general orders.
To support your brand business, we don’t charge stock and handling fees so far. Any changes will let you know in the future.