Category Archives: Mockups & Design tips

Q: How to create a product?

Step 1: Sign up for your account and log in.

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Step 2: Pick a product from our product categories, and click Start Creating to design.

Step 3: Click ADD YOUR IMAGE button to upload your image, or you can click the Library -> Sotocool to choose free image provided by us.

Step 4: Use our design tools to adjust your designs to fit the mockups perfectly, click the Save button to save it or Add To Cart to purchase after finish the design.

Q: What is Sotocool?

Sotocool is an IP copyright service provider affiliated with POPCUSTOMS: A one-stop picture customization trading platform-customize your personality &creativity!

① Sortocool Public Library: massive designs gallery to use

② Customize pattern: customize the funny product

③ Brand creation: exclusive 3D Template, individual design

④ Copyright protection: Copyright Permission

Q: What’s the format limit & suggested picture size/resolution?

Currently, POPCUSTOMS is supporting RGB color mode, you can upload JPG/PNG/BMP formats pictures. For better print effect and higher pixel clarity of products, we mark the recommended pixel and size (Not large than 60M) for you on the create page; and sure, you can upload pictures smaller than the recommended size, it’s ok, but it may be blurry, and can’t get the best print quality.

Some products need larger pixels, such as tapestry. Meanwhile, when uploading a picture to our design tool, you can see the notification of the print effect on the panel.

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Q: Why does my product looks different from the mockup?

Even though our mockups are highly realistic, it’s important to remember that mockups are digital renderings of files, and are not guarantees of final products.

Each of our customers may use different printing equipment and different arts format, which can result in minor discrepancies in the color outcome. We encourage you to order some samples first.

Note: In order to ensure that the printed outcome matches the mockup preview as closely as possible, we have prepared the following list of things to watch out for.

Color

The design contains colors outside the available color range and bright colors can be 95% successfully printed. But if your design contains very vivid colors, such as neon or similar colors, be aware that it won’t be possible to achieve this outcome when printing.

Thread and sewing

It is not recommended to place important elements on the collar or cuff area, as well as use wrap-around designs in the seam or zipper area. It is not possible to guarantee that the final outcome will match the preview in such cases.

Embroidery products

The embroidery design contains colors that do not match the 16 available colors

We strongly recommend using only the 16 available thread colors in your embroidery design files. It will ensure that the product mockup image is as close to real life as possible.

For more details please check the guide: Disclaimers of embroidery