Category Archives: Help Center

BigCommerce Store Integration Tutorial


Note：

1. Please follow all the steps below to authorize.

2. A platform can only authorize one store. If you want to authorize a new store on the same platform, you need to delete the previously authorized store.

 

Step 1: Sign up for a free account on POPCUSTOMS

Click the Sign up button in the right upper corner to create a free account on POPCUSTOMS.

Step 2: Install the POPCUSTOMS app on BigCommerce

① Click the link below to install our app

 https://www.bigcommerce.com/apps/popcustoms/ 

② Log in to your BigCommerce account

③ Click “Install”.

00162e8d715b65cd9d9f82902fd4c46

④ Click “Confirm“.

00162e8d7556d65f513bbfe867d8d33

Step 3: Connect your store

After you install the app, you’ll be asked to log into POPCUSTOMS accounts. Click Sign in then you will be taken to a new page to confirm the connection between your BigCommerce store and POPCUTOMS. Just click it to complete the connection.

00162e8d8904c87134f31db0c68aa79

Step 4: Add products to your store

Now you can click Products on the Dashboard page to design and add products to your store with just a few clicks. Start now to add your first product!

Step 5: Complete the Store settings after connection, including

一. Basic settings

二. Sync settings: ① Currency; ② Estimated profit rate; ③ Product status

三. Shipping settings

四. Billing method settings

Click this guide to check.

That’s all!

Note: Your BigCommerce orders will now be automatically imported into POPCUSTOMS.

Q: Can different branding options be applied to all products?

Different branding materials can only be applied to some specific products. You can filter and choose the branding materials which can be applied to your products. For example,

1) If you would like to design some branding materials for your shoe orders, you should tick General Brands and Shoes Brands, only these two types of branding materials meet your need.

2) For your other general order except for shoes, you should tick General Brands only and select the branding materials you want from them.

3) As to the Gift card, it suits all general orders.

Q: Can I “Copy” an existing design into another product to avoide design from scratch?

Yes, sure. After you complete a design of one product and save it, stay on the page and click the Products button above to select a new product.

Then you’ll find the original image of your previous design is kept and you get a new product with this same design!

By the way, our Bulk Mock-ups Generator can help you create several products by using different images at once. Try it out!

Q: Will the branding options like shoebox, hang tags sync to my store?

All branding materials like shoeboxes, hang tags and the coming packaging, and gift cards will not sync to your online store as commodities. They can only be purchased and shipped with your orders. However, you can choose to show the mock-ups of your branding options in your storefront when you use the Publish button to sync products.

Q: How do I add my billing information to my order invoice on your website?

You are allowed to download the invoice for each order and the monthly invoice for the one-month order. To add your billing information to our invoice, please go to your POPCUSTOMS Dashboard -> Account Settings-> Profile to fill in the Bill Name and Bill Address.

Here is an invoice sample for your reference,

Invoice Sample