Yes, sure. After you complete a design of one product and save it, stay on the page and click the Products button above to select a new product.
Then you’ll find the original image of your previous design is kept and you get a new product with this same design!
By the way, our Bulk Mock-ups Generator can help you create several products by using different images at once. Try it out!
All branding materials like shoeboxes, hang tags and the coming packaging, and gift cards will not sync to your online store as commodities. They can only be purchased and shipped with your orders. However, you can choose to show the mock-ups of your branding options in your storefront when you use the Publish button to sync products.
To support your brand business, we don’t charge stock and handling fees so far. Any changes will let you know in the future.
Go to Dashboard -> Stores to find your connected store first and then click Synced designs to find the design to edit. Let’s take Shopify as an example,
Click the button Edit on ShopifyApp or the button Edit to edit the product’s information.
Note: All changes will be updated in your store.
Nope. However, if your inventory products have quality issues, we’ll provide a replacement or refund for free. Any questions, please contact us at warehouse@popcustoms.com.
You are allowed to download the invoice for each order and the monthly invoice for the one-month order. To add your billing information to our invoice, please go to your POPCUSTOMS Dashboard -> Account Settings-> Profile to fill in the Bill Name and Bill Address.
Here is an invoice sample for your reference,
After your orders come in, you are still able to edit the order’s information like the product’s size, color, quantity, and design. However, please be sure that the product of your order is,
1) your design instead of our Sotocool design;
2) active on our website;
3) designed after Aug. 1st, 2022
Please follow the steps below to know how to edit your order if needed.
Step 1: Find your order to edit
Go to Dashboard -> Orders -> On hold to find the orders synced from your store, click the order number to see the order details and click Edit order to continue.
Step 2: Edit the order
① Edit basic product information
You can change the color, size, and quantity of the order. If your customer customizes a name or a text, you will see the customized text in the Note place.
② Edit the design
Click the Replace button to redesign and replace this product with your customers’ customize info.
After adding the customized text, click the Replace button in the right upper corner to save and replace it.
③ Edit to add products to the order
When you occasionally need to add additional products to an order that has been synced to our site, click the Add product button to make it happen.
You can add products from My Designs or click Products to create a new product from scratch to add, you can also choose products from our Sotocool Designs.
Step 3: Save the changes and pay
Please don’t forget to click the Confirm button to save your changes and choose the shipping method again before you submit this order to pay.
That’s it!