Share, Recommend, or Comment for POPCUSTOMS and upload a screenshot & site or products link to apply and we’ll check the content quality. When we agree with it, you’ll receive a $3.00- $10.00 Coupon in your account, the amount is related to the content quality.
Category Archives: Help Center
Q: What if I already sell these products in my store?
If you already sell all these products, then just create new designs for 1 of these 12 products and add it to your store, you still can get this $3.00 coupon. But if there are still some products you have not created, you must create a new product to get a coupon.
Q: How many coupons can I get?
You can get a single $3.00 coupon during this campaign.
Q: How will I get a coupon?
Design and add 1 of these 12 products that you have not created to your store before May 12. You’ll automatic to receive a $3.00 Coupon on your account, you can check it on Dashboard -> Payment -> My Coupon.
Q: Can I sync products with Men and Women’s sizes to one listing in my store?
Yes, you can. Using our products combination feature, you can sync different sizes of the same product under one product listing to your store.
First, go to your Dashboard -> My Designs to find the product that you want to combine and sync to your store.
Second, sync the combined designs to your store.
That’s all!
Q: How many free samples can I apply for?
Please just choose 1 product as your free sample. If you want to order more, please contact us at samples@popcustoms.com to get more coupons.
Q: If I placed some orders, which one can be refunded as a free sample?
You can check if there’s one order that a product belongs to the Free Sample Products List, if yes, the product can be refunded as a free sample. If not, please contact us at samples@popcustoms.com.
Q: If I didn’t give any feedback or review to the sample order, can I still get a refund?
Our Free Sample Policy is to thank you for your review or feedback on our products, if you can’t make it, we are sorry to tell you that you can’t enjoy the policy.
Q: How many times can I place a free sample order?
You only have one chance to place a free sample order. If you want to get more free sample opportunities, please contact us at samples@popcustoms.com.
Q: Does the refund include the shipping cost and Vat or Tax?
No, we only refund the product’s cost.