Dear Partner,
*Pre-registration for the 135th Canton Fair Has Started!
https://www.cantonfair.org.cn/en-US/posts/719130611121729536
“No matter how big or small your business is, we hope we can grow together!”
See you at the fair!
May +86 15905998229
You can submit a Premium Product Visuals Service request multiple times for the same order, as long as it is still in ”In Production“ status.
Dear Sellers/Partners,
We’d like to inform you about some recent changes and updates to our products and shipping procedures:
📌Product Color Attributes/Template Changes: Please note that the color attributes and templates for the following product have been modified. Please update the renderings and color option for products that have been synced, along with any corresponding color names.
New Version-Luxury Women PU Leather Handbag
📌Enlarge Sizes Added: In response to numerous sellers’ requests, we’ve added enlarge sizes to some of our products. Be sure to check these additions to ensure you’re offering a comprehensive size choice to your customers.
📌Shipping Reminders: Shipping Reminders: Please note and inform your customers to not miss or pay more attention to the Phone /Messages from the Shipping company with the goods delivery! Please note that in such cases we may not be able to guarantee a full refund.
Your attention to these updates is greatly appreciated. Should you have any questions or concerns, don’t hesitate to reach out to our support team.
Best Regards,
POPCUSTOMS TEAM
business@popcustoms.com
针对“等待提交”状态下的订单，新增订单编辑功能，可实现如下操作：
“订单编辑”功能仅针对“等待提交”状态下的订单，要使用该功能，首先找到在订单列表里找到需要编辑的订单，点击该订单右上角“查看详情”进入订单详情页面（图1）。
在订单详情页面中，点击“编辑订单”按钮，进入编辑页面（图2）。
在订单编辑页面，可以进行以下操作（图3）：
1、增加订单内产品数量；
2、新增/删除订单内产品；（当订单内只有一款产品时则无法删除）
3、重新设计订单内产品，重新设计的产品将直接替换订单内原产品；（该产品需为个人设计，且对应白板未下架）
4、复制订单内产品
5、修改订单内产品属性，包括颜色和尺码
尊敬的POPCUSTOMS用户：
收到递四方官方通知，2024年4月8日9点起，联邮通针对美国路向的产品将不再提供退件重派服务。
意即如果您创建订单时候物流渠道选择递四方，不论何种原因导致派送失败，快件将被直接退回，无法提供重派服务，请您知悉。
感谢您对POPCUSTOMS平台一直以来的支持与理解，我们将持续关注各物流渠道的相关动态并及时告知各位用户，如若给您造成不便，敬请谅解！
Dear Customers and Partners,
We extend our gratitude for your ongoing support and trust in POPCUSTOMS.
Please be advised of our holiday schedule for the Tomb-Sweeping Day:
We are on vacation from April 4th to April 6th. During this time, our customer service team will be on duty 24 hours, but there may be delays in response times. Your patience is appreciated!
Orders can still be placed as usual, and we will process them on time.
Please note that our factory and shipping partners will also observe the holiday from April 4th to April 6th. Orders placed between March 30th and April 7th may experience delays of 2-3 days.
Rest assured, we will provide tracking numbers promptly upon request for order verification.
If you have any questions or concerns, please don’t hesitate to reach out to our customer support team. (Messenger/Facebook/lnstagram) We assure you that we will endeavor to minimize any inconvenience caused by these delays.
Thank you for your understanding and continued support.
STAY CONNECTED!
WhatsAPP / Tel : May +86 15905998229
