You can get a single $3.00 coupon during this campaign.
Q: How will I get a coupon?
Design and add 1 of these 12 products that you have not created to your store before May 12. You’ll automatic to receive a $3.00 Coupon on your account, you can check it on Dashboard -> Payment -> My Coupon.
📌WEEKLY NOTICE
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Dear POPCUSTOMS users,
We have some updates to share with you this week.
—Shipping Notice for Europe & United State
【United State】Due to the recent rise in the volume of shipments to the United States, the backlog of parcels in the service provider’s warehouse has led to processing delays, and shipments to the United States are expected to have 1-3 days delay in overseas transit. Please note.
(Affected states and provinces: Arkansas, Alabama, Iowa, North Dakota, Texas, Ohio, Oklahoma, Kansas, Kentucky, Louisiana, Missouri, Mississippi, Michigan, Minnesota, South Dakota, Wisconsin, Illinois, Indiana, Georgia)
【Europe】Due to the surge of European cargo, the parcels are delayed at the end of the processing, we are actively following up, and we suggest you keep an eye on the track changes. Thank you.
—Product Sync
When synchronizing the product to your store, the branding accessories rendering can be added.
—Transfer Order
You can move your existing order to POPCUSTOMS now!
Please click here to check.
https://popcustoms.com/transfer-orders
—Sample Application
The request for free samples has been updated.
More and more samples have been added recently, you are welcome to apply for free samples to check the quality of the products.
—New products
Stay in touch!
business@popcustoms.com
Q: Can I sync products with Men and Women’s sizes to one listing in my store?
Yes, you can. Using our products combination feature, you can sync different sizes of the same product under one product listing to your store.
First, go to your Dashboard -> My Designs to find the product that you want to combine and sync to your store.
Second, sync the combined designs to your store.
That’s all!
Q: How many free samples can I apply for?
Please just choose 1 product as your free sample. If you want to order more, please contact us at samples@popcustoms.com to get more coupons.
Q: If I placed some orders, which one can be refunded as a free sample?
You can check if there’s one order that a product belongs to the Free Sample Products List, if yes, the product can be refunded as a free sample. If not, please contact us at samples@popcustoms.com.
Q: If I didn’t give any feedback or review to the sample order, can I still get a refund?
Our Free Sample Policy is to thank you for your review or feedback on our products, if you can’t make it, we are sorry to tell you that you can’t enjoy the policy.
Q: How many times can I place a free sample order?
You only have one chance to place a free sample order. If you want to get more free sample opportunities, please contact us at samples@popcustoms.com.
Q: Does the refund include the shipping cost and Vat or Tax?
No, we only refund the product’s cost.
Q: Can I choose any product on your website as a free sample?
No. Please choose it on our “Free Sample” page.