📢❗Important Update: Some Products Discontinued

We regret to inform you that due to material shortages, we’ve had to discontinue 8 products from Apr 1st, including some swimwears and one jacket.

We understand that these changes may affect your store, and we deeply apologize for any inconvenience caused.

Please kindly check the full list of discontinued items here to stay updated.

Discontinued Products 0401

We’re actively developing new products to better serve your business. In the meantime, don’t miss out our New Products!

Thank you for your continued trust and support.

Stay in touch!
business@popcustoms.com

🚀🚀New Bag Collection + Important Holiday Shipping Info!

Hey Partners/ Friends,

We’re excited to introduce our new bag collection! From sleek leather briefcases to trendy kids’ purses, these fresh designs are ready to be customized for your store. Add these high-quality, on-trend bags to your offerings and give your customers the style they crave.

Please note: Our Qingming Festival holiday will be from April 4th to April 6th (China Standard Time). Production and shipping may be delayed by 1-2 days. We apologize for any inconvenience this may cause and appreciate your understanding. We will do our best to process all orders as quickly as possible.

Check out now!

Men’s PU Leather Briefcase Waterproof Business Bag

Men’s PU City Pack Laptop Shoulder Bag

Men’s PU Crossbody Bag Soft Satchael Purse

Travel PU Leather Toilettrie Bag Makeup Organizer

Men’s Minimalist Top-Grain Leather Wallet Paper Folded Wallet

Men’s Minimalist Twill PU Leather Wallet Paper Folded Wallet

PU Leather Africa Map Bag for Africa Lover Gift

Men’s PU Leather Belt Wallet Fanny Packs for Shopping

Personalized Kids PU Small Round Bag Children Purse

Personalized Kids PU Small Camber Bag Children Shell Purse

Upgraded – Personalzied PU Leather Men’s Briefcase Business Suitcase

Upgraded – Personalized Black PU Men’s Briefcase Business Suitcase

Basic Style- PU Leather Men’s Briefcase Notebook Storage Bag

‼🚀New Arrivals + Exciting Update on Coasters!

Hey Partners/ Friends,

We’re excited to introduce 12 new products to our collection, as well as an update to our coaster sets.

Coaster Update:
Previously, our coaster sets included 4 coasters with the same design. Now, each set contains 4 coasters with the option to add 4 different designs, offering more variety and customization for you and your customers!

New Products:
Check out our latest additions that are perfect for any occasion:

Personalised Cylinder Glass Cup Glass Vases with Name

Engraved Hair Wooden Comb 1Pcs Wedding Favor

Engraved Bamboo Comb Natural Wooden Paddle Brush

Custom Drooling and Teething Baby Bibs for Babies

Personalized Black Memorial Wind Chimes for Loss for Anniversary

Graduate Ribbon Class of 2025 as Congrats Grad Party Decoration

Engraved Black Leather Bracelet for Men Jewelry

Engraved Punk Rock Leather Cuff Bracelet for Men Jewelry

Premium Leather Basketball For Sports Teams Flags Country Icon

Coasters with 4 customizable designs per set

4 Designs Personalzied Square Ceramic Coasters 4 Pcs

4 Designs Personalzied Round Ceramic Coasters 4 Pcs

4 Designs Personalzied Rubber Coaster 4 Pcs

4 Designs Personalzied Round Wood Coaster 4 Pcs

Explore the new arrivals and updated coaster sets now, and enhance your product offerings today!

Stay in Touch!

business@popcustoms.com

🔥🚀Personalized Greeting Cards Just Got Easier!

Hi Partners/ Friends,

Great news!

We’ve made sending greeting cards even easier with automatic recipient’s name replacement.

Now, you can create a special greeting card design with a placeholder (like “customer”) and we’ll automatically replace it with the recipient’s name from your order details, you can review it easily!

No more manual typing!

Go to Design Page and click “?” to learn more.

We hope you love this new feature!

Please let us know what you think of this new feature: support@popcustoms.com

Happy creating!

POPCUSTOMS TEAM

🚀🚀Important Update: Simplified Pricing & Enhanced Service

Dear Partners/ Friends,

We’re excited to share some updates that will simplify your order process and enhance the service we provide to you. Starting February 25th, we’re introducing a new pricing and shipping calculation method:

1.  Simplified Pricing Display for US Orders

Product prices will be simplified and displayed as a single price that includes shipping cost (to the US), streamlining the calculation process. No action required on your existing pricing and shipping settings.

For non-US markets: Your existing pricing and shipping settings will remain the same, so no changes are needed.

2. Streamlined Bulk Order Process

We’ll now display single-unit pricing by default. Special discounts apply for:

✓ 10+ units: contact us for Tier 2-6 pricing

✓ 30+ items per order: Reach out to bulkorder@popcustoms.com for a discount

✓ Orders over $300 in product cost: Request a custom discount by emailing bulkorder@popcustoms.com

Key Benefits for You:

✅ Simplified price display for faster decision-making

✅ Maintained global shipping flexibility

✅ Same high-quality POD & EOD production

How This Affects You:

• Enjoy transparent pricing with built-in shipping.

• Continue using current price+shipping configurations.

• Wholesale order buyers: Contact bulkorder@popcustoms.com for custom discount.

We Value Your Input!

We’d love to hear your thoughts on these updates. If you have any suggestions or ideas, please don’t hesitate to share them with us.

Thank you for being an essential part of PopCustoms’ growth. Our team stands ready to help you maximize these improvements for your business success.

Best regards,
The PopCustoms Team
business@popcustoms.com

为什么我的账号无法登陆?

首先,确保您所输入的账号和密码正确无误,仍无法登陆,请依次尝试如下方法:

        1、使用手机验证码登陆;

        2、尝试重置密码;

        3、联系客服并提供您的账号。

怎么删除我的账号?

感谢您使用我们的服务,POPCUSTOMS 的免费账号不需要任何费用,可以考虑保留账号,以防您将来可能使用我们的服务。

如果您确定要删除账号,请通过该邮箱联系我们的客服人员:help@popcustoms.cn ,我们会在后台帮您完成账号删除。

注意:

        1、账号删除不可逆;

        2、在删除之前请确保您的账户余额已经提取完毕。

已经创建的订单可以取消吗?

可以。

未付款的订单您可以自主取消,请按照如下步骤操作:登陆 POPCUSTOMS 平台 → 在侧边栏找到并进入”我的订单”,找到想要取消的订单并点击”取消订单”  → 在弹出的对话框内选择”确认”,订单取消完成。

注意:

        由于 POPCUSTOMS 平台提供的是个性化定制产品服务,因此每一件产品在您支付订单之后会立即进入生产流程,此时您无法自主取消订单。

下单后还能修改地址信息吗?

订单在发货之前可以修改地址,请与我们的客服人员联系:help@popcustoms.cn

注意:

如果订单已经发货,则无法拦截并修改地址,POPCUSTOMS 平台亦不承担因错误地址导致配送失败的责任,因此请您确保收件人的地址正确无误。

下单后还能更换物流渠道吗?

订单在发货之前可以更换物流渠道,请与我们的客服人员联系:help@popcustoms.cn

注意:

  1. 更换物流渠道有可能需补付物流费用差价;

  2. 在订单状态显示为 “全部发货” 之前,有可能该订单对应产品已打包完成待出库,此种情况无法更换物流渠道。