Big news alert! The campus countdown has begun!

From August 1st through September 5th, enjoy discounts on every personalized item—backpacks, lunch bags, tumblers and more, we’ve got your customers covered.

No code needed; the discount auto-applies at checkout. Click on the link to view more discounted products: https://popcustoms.com/t/backtoschool

Dear Partners & Friends,

We hope this message finds you well!  We’ve rolled out two updates to make your shopping smoother and your product line wider.

1. Volume-Weight heavy products are not restricted to orders
   Volume-Weight heavy products (bags & shoes) used to be blocked at checkout. As of July, they can be ordered just like any other product. The only difference is that the additional shipping costs are transparently displayed instantly in the prices calculator.

1. New US Line: hats & car tumblers
   Our US facility now prints custom baseball hats and car tumblers with splash-proof lids. You can find them here (Production In 48 Hours & Shipping from US directly! ). Orders will be ready within 48 hours and handed over to carriers, reducing transit time for US customers.

Cheers！
Business@popcustoms.com

Dear Partners & Friends,

We hope this message finds you well! We would like to inform you of some important updates that may impact your orders in the coming days.

1) Dragon Boat Festival Holiday (May 31st – June 2nd): Please note that our team will be on holiday from May 31st to June 2nd for the Dragon Boat Festival. During this time, there may be a 1-2 day delay in production and shipping. You can continue placing orders as usual, and we will ensure they are processed promptly once the holiday is over.

2) Shipping Restrictions on Volume-Weight Heavy Products to Europe: Due to stricter shipping regulations from our shipping company, there will now be additional restrictions on Volume-Weight Heavy Products being shipped to European countries (Italy, France, Germany, Spain, Austria, Sweden, Netherlands, Finland, etc.), along with the existing limitations for US shipments. This may result in shipping fee increases of $14-$22 depending on the destination and product weight.

3) Action Required for Orders with “Cannot Ship to US/EU” Products: If you are ordering products with a “Cannot Ship to US/EU” label, please select [bulk shipping] when placing your order. After submitting the order, kindly contact our customer service team with your order number. We will update your order status and pricing, and once payment is received, production will proceed as usual. It’s essential to submit the order first to allow us to update the details.

Thank you for your understanding and continued support!

Stay in Touch！
business@popcustoms.com

Dear Partners & Friends,

We are making a few important updates regarding recent tariff adjustments that will take effect today (May 16th, 2025). Please review the details below:

Shipping Rate Adjustment
For U.S. orders, standard shipping rates will be reduced by $2, express shipping cost remains the same. Please note that our product prices already include the product cost + standars shipping fees to the US. This means the new price displayed on the website will reflect a $2 reduction directly.

Tax Fee Adjustment
For U.S. orders, the tax rate will now be 10%, down from 20%. For example, a $10 product with tax will now cost $11 (previously $12).

Canada Shipping Update
Due to potential postal strikes in Canada (starting May 22nd, 2025), orders shipped to Canada with a PO Box address will no longer be processed for now. Please ensure that the shipping address does not include a PO Box. If there’s any update with this, we will notify you.

Restricted Products – U.S. Orders
The restrictions on certain products for U.S. shipments remain in effect. If you encounter any issues while placing an order, please contact us, and we will assist you with order processing and production.
Detailed List of Affected Products

Thank you for your continued partnership!

Stay in touch!

business@popcustoms.com

Dear Partners & Friends,

Due to an issue with our embroidery machines, we will be discontinuing all the embroidery products on our website, including hats, shirts, and other embroidered items, effective May 8, 2025.

Please ensure to update the products synced to your store in a timely manner to avoid any order issues. Once these products return to production, we will notify you soon.

We appreciate your continued support and understanding. Should you have any questions or need assistance, feel free to reach out to us.

Stay in touch!
PopCustoms Team (business@popcustoms.com)