We are sorry to inform you that due to insufficient stocking of raw materials, we have had to discontinue these items.
We will notify you as soon as they are available.
We apologize for any inconvenience this may cause and ask for your understanding. Stay tuned to our website as we’ll have other new products soon, also we’ll adjust our shipping rates for the new year.
As the holiday season approaches, we want to update you on our shipping schedule to ensure that your orders are delivered in a timely manner.
1) Our factories will continue to operate during the Christmas period to support your business and your customers. You can place orders as usual. Our customer support team members will also stand by during the holiday to help.
2) For orders placed from today (December 4th) until December 8th and intended for Christmas delivery, we recommend opting for express shipping to ensure that your orders arrive in time for the holiday festivities.
3) Orders placed after December 8th may experience delays and are likely to be delivered after the Christmas holiday period.
We appreciate your understanding and cooperation during this busy season. Rest assured, we are committed to delivering excellent service and products to you during the holiday.
As you may be aware, the holiday season brings about increased demand and additional operational challenges for shipping carriers. Unfortunately, this has led to a temporary adjustment for all suppliers, including us.
📦Effective Nov. 20th, 2023, there will be a slight increase in shipping costs due to the seasonal demand. This adjustment is necessary to ensure that your orders are processed and delivered with the utmost care and efficiency during this busy period.
Here’s a brief overview of the shipping rate adjustments: YUN ➔ INCREASE $0.8 4PX ➔ INCREASE $2.3
📦We understand that any increase in costs can be a concern, and we want to assure you that we have worked diligently to keep these adjustments as minimal as possible.
📦If you have any questions or concerns regarding this update, please don’t hesitate to reach out to us (Messenger/Facebook/lnstagram) . We are here to assist you and make this holiday season a success for your business.
Thank you for your continued partnership, and we wish you a prosperous and joyful holiday season.
Warm regards, POPCUSTOMS TEAM business@popcustoms.com
🎄Get ready for the festive season with our exciting Christmas sale! 🎁 Don’t miss out on our final 70% OFF Discounts—check out the link for more infomation. CHRISTMAS DISCOUNT
🌼 Also it’s time to prepare for the upcoming winter and spring seasons by updating your store with our latest collections. Please kindly check our NEW PRODUCTS, hope they can help you.
🎅 Wishing you a Merry Christmas and a joyful holiday season! ✨Feel free to place orders as usual during the Christmas period.
We are sorry to inform you that due to insufficient stocking of raw materials, we need to remove these products from Nov 6th. We will notify you as soon as they are available.
The items that will be removed are shown below.
We apologize for any inconvenience this may cause and ask for your understanding. Stay tuned to our website as we’ll have other new products soon.
We sincerely thank you for your continuous support and trust in POPCUSTOMS.
And inform you that our holiday timeframe of the National Day:
1: Our office team are going to have a holiday from Sept 29th to Oct 6th. (8 days total)
Our customer service team is on duty 24 hours, and will check the INQ from time to time during the holiday. But there may still be a delayed response, please wait more a while. Thanks for understanding!
2: Then you can place orders as normal, we’ll manage it!
Please note that the Factory and the Shipping Company will be on vacation for 5 days (Sept 29-0ct 3), so orders placed between Sept 26 and Oct 2 will be delayed by 3-6 days. Please note and infrom to your customers!
3: In the meantime ,we can send the Tracking Number first to you for order verification ! ( Pease ask for the request, and we’ll send / update immediately. )
If you have any questions or concerns, please don’t hesitate to reach out to our customer support team. (Messenger/Facebook/lnstagram)
Our team will do everything possible to minimize any inconvenience caused by these delays. Thank you!
We are sorry to inform you that due to the fact that there have been problems with production, and we are more committed to quality, we need to remove these products and develop it again. We will notify you as soon as they are available.
The items that will be removed are shown below.
We apologize for any inconvenience this may cause and ask for your understanding. Stay tuned to our website as we’ll have other new products soon.
From July 27th to July 30th our factory location experienced a typhoon. This typhoon caused a power outage. The government also notified all factories and office workers not to go to work. As a result, all factories and shipping companies were unable to work normally. We apologize for this.
During this period, production and shippment may be delayed by 3-5 days, ans the delay caused by this typhoon will not be covered by our fulfillment guarantee.
Thank you for your understanding. Our team will do everything possible to minimize any inconvenience caused by these delays.