🎄Get ready for the festive season with our exciting Christmas sale! 🎁 Don’t miss out on our final 70% OFF Discounts—check out the link for more infomation. CHRISTMAS DISCOUNT
🌼 Also it’s time to prepare for the upcoming winter and spring seasons by updating your store with our latest collections. Please kindly check our NEW PRODUCTS, hope they can help you.
🎅 Wishing you a Merry Christmas and a joyful holiday season! ✨Feel free to place orders as usual during the Christmas period.
We are sorry to inform you that due to insufficient stocking of raw materials, we need to remove these products from Nov 6th. We will notify you as soon as they are available.
The items that will be removed are shown below.
We apologize for any inconvenience this may cause and ask for your understanding. Stay tuned to our website as we’ll have other new products soon.
We sincerely thank you for your continuous support and trust in POPCUSTOMS.
And inform you that our holiday timeframe of the National Day:
1: Our office team are going to have a holiday from Sept 29th to Oct 6th. (8 days total)
Our customer service team is on duty 24 hours, and will check the INQ from time to time during the holiday. But there may still be a delayed response, please wait more a while. Thanks for understanding!
2: Then you can place orders as normal, we’ll manage it!
Please note that the Factory and the Shipping Company will be on vacation for 5 days (Sept 29-0ct 3), so orders placed between Sept 26 and Oct 2 will be delayed by 3-6 days. Please note and infrom to your customers!
3: In the meantime ,we can send the Tracking Number first to you for order verification ! ( Pease ask for the request, and we’ll send / update immediately. )
If you have any questions or concerns, please don’t hesitate to reach out to our customer support team. (Messenger/Facebook/lnstagram)
Our team will do everything possible to minimize any inconvenience caused by these delays. Thank you!
We are sorry to inform you that due to the fact that there have been problems with production, and we are more committed to quality, we need to remove these products and develop it again. We will notify you as soon as they are available.
The items that will be removed are shown below.
We apologize for any inconvenience this may cause and ask for your understanding. Stay tuned to our website as we’ll have other new products soon.
From July 27th to July 30th our factory location experienced a typhoon. This typhoon caused a power outage. The government also notified all factories and office workers not to go to work. As a result, all factories and shipping companies were unable to work normally. We apologize for this.
During this period, production and shippment may be delayed by 3-5 days, ans the delay caused by this typhoon will not be covered by our fulfillment guarantee.
Thank you for your understanding. Our team will do everything possible to minimize any inconvenience caused by these delays.
After evaluating our product sales, we have decided to temporarily remove some of our lower-performing products from our website starting August 1st. Additionally, due to a temporary halt in the supply of factory shoe soles, some products will also be affected. The items that will be removed are shown below. We apologize for any inconvenience this may cause and ask for your understanding. Stay tuned to our website as we’ll have other new products soon.
July 1 – July 5, 2023 local time in the United States is the Fourth of July. Please note that during the holiday period, all shipments are subject to extended statute of limitations calculations.
Recently it was reported that due to the impasse in contract negotiations between UPS and its union, Teamsters, the union has now voted overwhelmingly 97% to approve the strike. While the vote does not mean that a strike will necessarily occur, it gives labor leaders the right to call a strike. If no agreement is reached on the labor contract by July 31, 2023, when the current labor contract expires, the Teamsters union side will authorize a nationwide strike by 340,000 UPS employees starting Aug. 1,2023. If this strike breaks out, it will place a heavy burden on the post office and express transportation.
To avoid this, we have updated our shipping method options. You can click here for details.
Due to the surge in YUN shipments, there is a delay in the shipping of the local delivery. Please understand and contact us if there is a delay for your orders by mail : report@popcustoms.com , then we’ll follow up it and send back with a answer and solution for you . Check more details please :
① Currently, among the POPCUSTOMS shipping methods, we recommend 4PX, which is faster and cheaper among the standard shipping options and is comparable to YUN in terms of popularity.
② About orders synced to POPCUSTOMS, the default shipping method will also be changed to 4PX.
— This means that every time your store orders are synced to POPCUSTOMS, if you do not want to use 4PX, you have to manually modify the shipping method. Please be aware of this.
STAY IN TOUCH!
Business cooperation mail: business@popcustoms.com
③ For clothing products, we will measure again and update the measurement data, and we’re planning to exlarge all clothing sizes to 5XL and 6XL, will inform when completed! Please note . ④ It’s okay if you don’t feel the need to update your sizing. When your guests ask questions about the product size, you can teach them how to measure it. According to the feedback we received, only 2% of our customers have this feedback so far. However, we still recommend that you update the size chart or add a note in the product description.
