Dear Customers,

With the 2025 Christmas holiday season drawing near, we would like to inform you of our order cut-off times to ensure timely deliveries for your holiday sales. Please review the following schedule and adjust your procurement plans accordingly.

1. China Factories / Products
   • Standard Shipping: Orders must be placed no later than December 5–6.
   • Express Shipping: Orders must be placed no later than December 11.
2. USA Factories / Products
   • Orders must be placed no later than December 12–15.
3. Promoted / Advertised Items
   • If you are currently running promotions or advertisements for any of our products, please reach out to us in advance so we can prepare sufficient inventory and avoid any potential delays.

Kindly note that our factories and offices (including the U.S. facility) will remain online on weekdays throughout the Christmas season and will continue to support your business.

Thank you for your attention and cooperation. Wishing you a joyful Christmas and prosperous year-end sales!

Dear Customers / Artists,

We sincerely thank you for your continuous support and trust in POPCUSTOMS.

And inform you that our holiday timeframe of the National Day:

1 Production: The factory will be closed from Oct 1st to Oct 3rd with no production. Orders placed before Sep 26th can be shipped by Oct 4th. Some factories will be closed from Oct 1st to Oct 6th. Please click here to view the products handled by these factories.

So orders placed between Sept 26 and Oct 3 will be delayed by 3-6 days. Please note and infrom to your customers!

2 Shipping: Standard shipping will be suspended from Oct 1st to Oct 3th. Normal shipping will resume on Oct 4. Express shipping is closed from October 1st to Oct 6th.

3 Office: Our office team are going to have a holiday from Oct 1st to Oct 8th. (8 days total)

Our customer service team is on duty at fixed times daily, and will check the INQ from time to time during the holiday. But there may still be a delayed response, please wait more a while.

During this period, you can still place orders as usual, and we will process them promptly.

If you need tracking numbers in advance, please contact us. Our customer service team will be on duty. Please leave us a message, and we will respond as soon as we see your inquiry. (Messenger/Facebook/lnstagram/business@popcustoms.com)

Our team will do everything possible to minimize any inconvenience caused by these delays. Thank you for your understanding!

STAY IN TOUCH!
business@popcustoms.com