Dear Partners/ Friends,

We’re excited to share some updates that will simplify your order process and enhance the service we provide to you. Starting February 25th, we’re introducing a new pricing and shipping calculation method:

1.  Simplified Pricing Display for US Orders

Product prices will be simplified and displayed as a single price that includes shipping cost (to the US), streamlining the calculation process. No action required on your existing pricing and shipping settings.

For non-US markets: Your existing pricing and shipping settings will remain the same, so no changes are needed.

2. Streamlined Bulk Order Process

We’ll now display single-unit pricing by default. Special discounts apply for:

✓ 10+ units: contact us for Tier 2-6 pricing

✓ 30+ items per order: Reach out to bulkorder@popcustoms.com for a discount

✓ Orders over $300 in product cost: Request a custom discount by emailing bulkorder@popcustoms.com

Key Benefits for You:

✅ Simplified price display for faster decision-making

✅ Maintained global shipping flexibility

✅ Same high-quality POD & EOD production

How This Affects You:

• Enjoy transparent pricing with built-in shipping.

• Continue using current price+shipping configurations.

• Wholesale order buyers: Contact bulkorder@popcustoms.com for custom discount.

We Value Your Input!

We’d love to hear your thoughts on these updates. If you have any suggestions or ideas, please don’t hesitate to share them with us.

Thank you for being an essential part of PopCustoms’ growth. Our team stands ready to help you maximize these improvements for your business success.

Best regards,
The PopCustoms Team
business@popcustoms.com

Dear Partners/ Friends,

As the Chinese New Year approaches, please note the following important details regarding order fulfillment and customer service:

Order Cut-off and Shipping:

• Orders paid before January 19: We will make every effort to ship these orders before the holiday. However, some products may experience delays. For specific cut-off dates for each product, please visit the product details page of the respective items. (The specific cut-off dates.👉👉👉Details)
• Orders placed on or after January 19: Production and shipping will resume from February 3-6, once our factory reopens.

Friendly Reminder:

We recommend displaying this notice prominently on your website, as there may be delays in package delivery due to the holiday.

Office Holiday Schedule:

• January 27 to February 5: Our office will operate in holiday mode. For urgent matters, please reach out to our online customer service team.

Customer Service Hours:

• January 27 to February 7: Our online service will be available from 9:00 AM to 10:00 PM (GMT+8).

Shipping Information:

• Shipping Providers: Will be on holiday from January 25 to February 5. Some shipping-related inquiries may experience delayed responses.

Thank you for your continued support throughout the year. We wish you a Happy Spring Festival filled with joy, prosperity, and good health!

Best regards,
The POPCUSTOMS Team
business@popcustoms.com

Dear Partners,

We’re excited to announce that after the peak season, we’ve lowered our shipping costs following discussions with our shipping partners. This means lower costs for you, just as we move into the post-peak season!

The new, lowered shipping costs are already in effect, and we believe this change will positively impact your business’s profitability.

Also, with Valentine’s Day around the corner, don’t miss our Special Valentine’s Discounts and check out our new Personalized Design options to add a unique touch to your products.

Thank you for your continued support. Feel free to reach out if you have any questions!

Stay in touch!
business@popcustoms.com

Dear Friends / Partners,

We regret to inform you that, due to the large size of the L size New Version-Luxury Women PU Leather Handbag (as well as Twill Faux Leather Handbag and Top Grain Leather Handbag) , shipping costs have increased significantly. Starting today, the shipping cost for this product will rise by approximately $15.

If this item is already listed in your store, please be sure to review its selling price and shipping fees. To avoid potential losses, we recommend adjusting your pricing accordingly.

We are actively working with the shipping companies to negotiate a more reasonable shipping rate and will keep you updated as soon as we have a solution.

We apologize for any inconvenience this may cause and thank you for your understanding.

Stay In Touch,
business@popcustoms.com

Dear Friends/ Partners,

Due to the ongoing Canada Post strike, our preferred standard shipping method (Yanwen) will be unavailable, which may result in higher shipping costs for orders to Canada. Additionally, some addresses will require express shipping, which comes with additional fees. If your order is affected, we will reach out to you for confirmation before shipment.

With the holiday season approaching, we suggest you to plan ahead and place your orders early to avoid any potential shipping delay.

Thank you for your understanding during this time. We’re committed to keeping you informed and ensuring the best possible service. Should you have any questions or concerns, please don’t hesitate to contact us.

Stay in Touch!
business@popcustoms.com

As the holiday season approaches, we want to help you plan ahead for your orders.

Shipping Cut-Off Dates for Christmas and New Year:

Christmas:

• Standard Shipping: Place orders by December 7th
• Express Shipping: Place orders by December 15th

New Year:

• Standard Shipping: Place orders by December 12th
• Express Shipping: Place orders by December 20th

Please note that our production schedules will remain unaffected during the Christmas and New Year periods. Your orders will be fulfilled promptly as usual.

Q4 Shipping Rate Adjustment:
Due to increased demand during the peak season, shipping companies have raised their shipping fees. Starting November 24th, shipping costs for all products on our website will increase by $2.2–$3.8, depending on the weight.

We suggest you to review the updated rates and adjust your store pricing accordingly to maintain your profit margins.

Thank you for your understanding and cooperation during this busy season. Stay ahead by planning your orders early!

Stay in Touch!
business@popcustoms.com

Dear Friends/ Partners,

Due to severe snowstorms impacting multiple states, shipping times（Express Shipping & Standard Shipping） for deliveries in the Central and Eastern U.S. are expected to be delayed by 3-7 days or longer. We appreciate your patience and understanding during this period.

Please note that our fulfillment services are not affected by this. Production and packaging+shipping out will continue as scheduled.

Stay safe, and we wish you and your loved ones well.

Any questions please feel free to reach out.

Best Regards,
business@popcustoms.com

Dear Partners,

We’re committed to improving our partnership with you and offering better services. Please take a moment to participate in our quick survey to help us optimize our offerings. Your input will guide us in enhancing our products and support.

[Take the survey now]

Plus, stay tuned for exclusive Q4 offers and the launch of 24-hour production to help you grow your business and boost sales.

Thank you for your continued collaboration – we look forward to your feedback!

Cheers!
business@popcustoms.com

Dear Friend,
To help you prepare for the peak season, we’ve lowered prices on select products.
Including bags, backpacks, wallets, tumblers, notebook, blanket etc..
These updates ensure the best deals for your business. Please review the product cost changes.

Don’t miss this chance to keep your store competitive and ready for the holiday rush.
Let’s crush this season together!

For more details, feel free to reach out! (Messenger/Facebook/lnstagram)

Cheers!
business@popcustoms.com

Big news for store owners!

We’ve launched a fresh collection of customizable home décor pieces that are sure to elevate any space.
From personalized wall art to rustic signs, these unique products are perfect for adding a personal touch to homes, offices, or outdoor settings, perfect as Thanksgiving, Halloween and Christmas home décor!

Ready to refresh your store for the upcoming season?
Start designing now and sync these new arrivals to your shop！

👉 All Wall Art